Senior Director of Product Marketing at Pindrop

Job description

Who We Are Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions: Is this identity synthetic? Detect AI-generated and manipulated voice and video. Is this identity risky? Identify fraud, suspicious behavior, and other risk signals. Is this identity known? Authenticate identities using voice, device, behavioral, and other signals. Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time — protecting customers, workforce interactions, and emerging AI-driven interactions. Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents. Recognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG. What you'll do As the Senior Director of Product Marketing at Pindrop, you’ll play a crucial role at the nexus of Marketing, Product, and Sales, with substantial impact potential on company growth. Your core results will include: Leading product positioning, launch processes, and customer insight programs for AI-driven security and authentication solutions. Defining and executing go-to-market strategies for new and existing products, collaborating cross-functionally with Product, Engineering, and Marketing. Translating complex technology (including AI models, machine learning, and deepfake detection) into compelling messaging and proof points that resonate with technical and business audiences. Developing impactful content and sales enablement materials tailored for technical buyers, business leaders, and diverse customer segments. Documenting customer buying journeys, personas, and our competitive landscape. Acting as the primary thought leader for AI-centric products externally, through industry presentations, analyst briefings, and written media. Driving competitive and market intelligence; understanding buyer personas, customer journeys, and security market trends. Managing product marketing plans, budgets, and program KPIs to inform strategic decisions and future investment. Supporting and training sales channels on highly complex, AI-enabled product solutions and value delivery. Owning launches of innovative new products and features, particularly those leveraging AI for authentication, fraud detection, and voice biometrics. Leading development of customer success stories and case studies that showcase AI impact. Mentoring and growing a team of product marketing professionals passionate about driving security innovation. Managing all internal and public-facing documentation, such as claims and customer references. Who you are Executive-ready and credible. You bring the confidence, maturity, and experience to engage senior executives. You articulate a clear point of view, make thoughtful recommendations, and defend your perspective while staying open to challenge. You take direct feedback with humility and turn it into meaningful action and stronger outcomes. Confident in your influence. You hold your own in a room of strong opinions and experienced leaders. You challenge thinking constructively, navigate difficult conversations, and influence decisions through preparation, sound judgment, and a well-informed perspective. You don’t need to be the loudest voice in the room, but you know how to make your voice count. A leader who develops others and yourself. You lead, coach, and develop high-performing teams. You set clear expectations, give actionable feedback, and build a culture of accountability and growth. You’r