Senior Director, NA VAS, Loyalty, Digital Enablement, and Network Products Solutions Lead at Visa in San Francisco, CA

Job description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Role Description The Senior Director of Loyalty, Digital Enablement and Network Products Lead will be a key member of Visa’s Product Office, which is accountable for financial and operational performance of Issuing Solutions in North America. This role will be specifically responsible for working with the head of the product office to help tell the story of how Visa’s issuer service offerings, such as our Visa Digital Enablement SDK, other offerings, and partnerships come together to solve client needs/use cases and drives telling of this story through various channels (critically including direct client conversations). This individual will also work closely with other leaders across the team to provide real-time market insights, intake and triage client needs and coordinate roadmaps, and share feedback on ongoing go-to-market efforts. This position can be based in the San Francisco Bay area with minimal travel expected. The role reports to the VP, Value-Added Services (VAS) for North America. This selected leader must have organizational savvy and interpersonal skills to build fast rapport and credibility. Close collaboration with both regional and global leaders is essential, as is a deep experience in Product development and client engagement. The focus of the role is regional delivery of client-relevant solutions, however, this leader must also have a solid grasp of the commercial dynamics to generate sustained, scalable revenue streams from these Solutions. A commercial mindset is especially key as this leader will help extend the value of Visa’s Issuing Solutions products for future growth. Responsibilities: Execute on a multi-year strategy for the regional foundational solutions VAS business, which considers nuances relevant to the specific region (e.g., fintech ecosystem, available payment methods, local banking regulation, mix of digital payments, issuer ecosystem, opportunities for inorganic growth…). Closely partner with Global Issuing Solutions leaders to deliver on-time, on-budget VAS Products in the region. Support and deliver regional product roadmaps that extend Visa’s relevance beyond our core network assets. This includes: Structure solutions to address challenges among regional Issuing clients, Align regional priorities with Objectives and Key Results for Visa’s Global Issuing Solutions business, Identify and inform the Global Issuing Solutions product leaders of local market changes, client feedback, and product requirements, Deliver best in class Products and services that exceed client expectations, Partner with regional Commercialization leaders to build, execute, and monitor go-to-market motions so Solutions are easy to sell and easy to buy. This includes: Develop a Go-To-Market (GTM) strategy, which may include new products, bundles, or campaigns, based on local market needs, Collaborate with key stakeholders including Sales and Client Services to execute the GTM strategy, Structure client implementations built on Global guidance to ensure a seamless and effective rollout of new solutions, Enable Visa and partner Sales channels, Inform pricing guidelines with market intelligence, and Partner with GTM, Commercialization, and Strategy Lead to shape regionally-relevant Sales narratives across client segments, which are tightly aligned with Product roadmaps. Architect client-centric joint solutions including build, impleme