Senior Director, CSI Enterprise Systems at Cooper Companies in Trumbull, CT

Job description

Reporting to the Chief Information Officer, the Sr. Director, CSI Enterprise Systems is responsible for the strategic leadership, modernization, operational performance, and business value delivery of CooperSurgical's global enterprise systems portfolio. The role provides enterprise-wide oversight across all business systems and applications, with deep expertise in the Microsoft D365 and Navision platforms required to drive the organizations digital transformation agenda.The role leads a global organization responsible for enterprise applications that enable critical business capabilities across finance, manufacturing, quality, regulatory, supply chain, distribution, and related functions. As the senior technology leader for Enterprise Systems, this position establishes the application strategy, operating model, investment roadmap, and talent capabilities required to support global business growth, operational excellence, compliance, and digital transformation objectives. The Sr. Director partners closely with executive business leaders, IT leadership, and external strategic partners to drive technology modernization, optimize enterprise platforms, enhance operational effectiveness, and deliver measurable business outcomes across the CSI organization. The position maintains executive accountability for CSI's global ERP and enterprise application portfolio, ensuring technology investments, modernization initiatives, and operational capabilities enable long-term business growth, scalability, and performance. Enterprise Systems Strategy: Define and execute the multi-year enterprise systems strategy, roadmap, and investment priorities supporting CSI business objectives. Align enterprise application capabilities with operational, regulatory, and growth strategies. Drive application portfolio simplification, standardization, modernization, and scalability. Operational Excellence: Ensure reliable, secure, compliant, and efficient operation of the global enterprise systems landscape. Establish performance metrics and accountability for service quality, operational effectiveness, and business value realization. Lead continuous improvement initiatives that enhance user experience, system performance, and organizational productivity. Drive adoption, process standardization, and measurable business value realization across enterprise platforms and digital capabilities. Technology Modernization & Transformation: Lead ERP and enterprise application transformation initiatives that improve business capabilities and sustainability. Advance modernization of legacy platforms while enabling innovation, automation, and digital enablement. Champion adoption of scalable enterprise technologies and best practices. Lead multi-year global ERP transformation programs, including organizational change management, process harmonization, solution deployment, and post-implementation optimization. Governance, Risk & Compliance: Ensure enterprise systems operate within applicable regulatory, security, quality, and corporate governance requirements. Lead mitigation of technology risks, audit findings, compliance obligations, and application lifecycle risks. Partner with enterprise technology and business leaders to maintain effective governance and risk management frameworks. Financial Stewardship: Develop and manage operating and capital investment plans for the Enterprise Systems organization. Optimize technology investments, vendor relationships, and resource allocation to maximize business value and cost effectiveness. Drive financial accountability across projects, operations, and strategic initiatives. Vendor & Strategic Partner Management: Provide executive oversight of strategic technology partners, managed service providers, software vendors, and system integrators. Establish performance expectations and drive accountability for service delivery, innovation, and business results. Leverage external partnerships to strengthen organizational capability an