Senior Business Resilience Analyst at Hogan Lovells in London

Job description

Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. Job Title Senior Business Resilience Analyst Office Location London Department Office of the General Counsel The Risk Management team is an integral part of the Office of the General Counsel that develops the firm’s approach, policies and procedures to risk management, resilience and insurance, and oversees implementation within wider management processes. The team creates and communicates overall strategy for risk and resilience through influencing and informing key decision makers and providing insight and assurance on risk-related matters. Working Hours 35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office, please contact a member of the recruitment team to discuss further. Role Overview The Senior Business Resilience Analyst will play an important part in helping the firm prevent, adapt to, respond to, recover from and learn from business disruptions and other unexpected events. The role is responsible for supporting the development, implementation, ongoing maintenance and periodic testing of an operational resilience framework. Working collaboratively with stakeholders across the legal practice and Business Team, the Senior Business Resilience Analyst will help provide insight into the firm’s risk profile and vulnerabilities, identify critical business activities, and map people, processes, technology, facilities and third parties that could disrupt work on client matters or business operations. Ultimately, the Senior Business Resilience Analyst helps ensure the firm is better prepared to withstand and recover from significant disruption, protect clients and other stakeholders from unacceptable harm, and maintain its most important activities, processes, services and systems. Key Responsibilities Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure, staff location or services. All members of the firm participate in our Responsible Business program. Operational Resilience Framework: Support the development, implementation and maintenance of an operational resilience framework, policies, standards and procedures, ensuring alignment with firm, client and regulatory expectations and requirements. Business Impact Analysis: Assist in identifying and documenting important services and functions, including their owners, delivery processes, required resources, potential impact if disrupted and impact tolerances, to establish a clear understanding of dependencies and vulnerabilities. Resilience Gap Assessments: Conduct assessments to identify vulnerabilities, single points of failure, concentration risks and weaknesses in existing business processes and recommend proportionate measures to improve resilience. Incident Response and Management: Support the development and maintenance of incident response, crisis management, business continuity and similar capabilities and plans. Testing: Coordinate and support tabletop exercises and scenario testing to assess the firm’s ability to respond to severe but plausible events, identify any weaknesses, and remediation actions. After-Action Reviews: Coordinate post-incident reviews, capture lessons learned and facilitate the identification of opportunities to improve preparedness. Governance and Reporting: Prepare relevant information, dashboards, reports etc. to support management and other stakeholder reporting. Continuous Improvement: Monitor emerging risks, internal and external changes and lessons from external events to ensure the overall operational resilience framework remains relevant and effective. Insurance Management: Support insurance renewal, administration and claims processes, especially for those insurance coverages w