Senior Auditor - Field Compliance & Investigations at New Incentives in NorthWest and NorthEast

Job description

Organization Overview New Incentives - All Babies Are Equal Initiative is an evidence-based organization working to increase childhood vaccination rates through conditional cash transfers. Our work depends on strong field operations, accurate reporting, accountability, and protection of program integrity. While caregivers and infants remain our top priority, our operations are guided by integrity, evidence, and continuous improvement. Job Summary The Senior Auditor - Field Compliance & Investigations supports field compliance, investigation oversight, and audit quality across assigned NI-ABAE states. The role combines field audits, investigation review, evidence validation, report review, and auditor supervision. This is a field-facing role requiring up to 3 field days per week, focused on high-risk clinics, priority operational issues, investigations, and gaps identified through audit trends or report reviews. The successful candidate must be able to assess whether field findings are supported by evidence, identify missed risks, and provide clear, actionable feedback to improve audit quality and program accountability. Preferably a candidate already based in Jigawa, Katsina, Yobe, or Gombe states; or willing to relocate to any of these states at their own expense. What Success Looks Like in This Role: A strong Senior Auditor will be able to: Plan field audits based on risk, not routine clinic rotation. Identify high-risk clinics, unresolved issues, and operational gaps requiring follow-up. Review reports critically and identify unsupported conclusions or weak evidence. Conduct field validation and investigations professionally and objectively. Escalate serious concerns with clear evidence and recommended next steps. Improve the quality of auditor submissions through coaching and feedback. Maintain strong follow-up and support issue resolution through closure. Balance field presence, investigation quality, and timely reporting. Key Responsibilities 1. Risk-Based Field Audits & Compliance: Conduct field audits and investigations across assigned states. Prioritize high-risk clinics based on audit trends, unresolved issues, dashboard indicators, staff performance gaps, and operational risks. Review clinic operations, conditional cash transfer compliance, and adherence to NI-ABAE protocols. Validate findings using field observations, caregiver interviews, staff interviews, dashboards, records, and supporting documentation. Identify operational risks affecting compliance, retention, coverage, fraud prevention, and program quality. 2. Investigation Review & Fraud Risk: Support confidential investigations involving staff conduct, clinic operations, caregiver payments, and suspected fraud. Conduct field validation where necessary to assess allegations and gather supporting evidence. Review investigation reports for missing evidence, unsupported conclusions, inconsistencies, and weak validation. Distinguish between fraud, protocol violations, performance gaps, training gaps, and operational control weaknesses. Escalate serious concerns with clear evidence and recommended action. 3. Report Review & Evidence Quality: Review Staff Work Day, audit & investigation reports, and related field outputs. Identify weak validation, missed risks, unclear recommendations, and unsupported conclusions. Provide clear and actionable feedback to auditors to improve field validation, evidence quality, and reporting standards. Ensure reports clearly explain the findings, the evidence reviewed, the actions taken, and the required follow-up . 4. Team Supervision & Coaching: Provide technical supervision and guidance to auditors across assigned states. Review auditor work plans to ensure field activities are prioritized based on risk. Coach auditors on investigation quality, field validation, escalation standards, and report writing. Identify repeated performance gaps and support auditor development through follow-up and coaching . 5. Risk Monitoring & Contin