Senior Associate, SRE Ops, Site Reliability Engineering at DBS Bank in Hyderabad

Job description

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, numble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Roles & Responsibilities Manage the end-to-end BAU, Change Release. Day-to-day monitoring, backup, deployment, and maintenance of Release Environments Production Monitoring and Recovery: Perform online services and batch job monitoring. Execute recovery procedures in production environments. Application Health and Maintenance: Conduct regular application health checks. Perform scheduled maintenance activities. Incident Management: Log, analyze, and resolve production incidents. Service Requests and Batch Scheduling: Handle ad-hoc service requests. Manage ad-hoc batch job scheduling. Business Continuity Planning (BCP): Participate in Business Continuity Planning activities. Daily Operational Tasks: Perform daily system health checks. Provide pre-batch and batch support. Monitor End-of-Day (EOD) processes and resolve job failures. Interface Management: Support all upstream and downstream interfaces. Ensure timely handoff to downstream teams before cut-off times. Forecast and escalate potential delays in processing or handoffs. Requirements Minimum of 6-9 years of experience in an Application Support environment, including Business As Usual (BAU) operations, Service Improvement Projects (SIP), KPI/KRI measurement, stakeholder management, and reporting. Demonstrated experience in Production Support. Technical Proficiency: Strong proficiency in Unix Shell/Perl Scripting. Solid understanding and experience with Oracle SQL. Platform/Tool Knowledge: Working knowledge of Apache Server, OCP (OpenShift Container Platform), and Citrix. Exposure to monitoring tools such as TWS (Tivoli Workload Scheduler), ITRS, and ELK Kibana. Networking: Basic understanding of network troubleshooting. Good knowledge with Linux/Unix , shell scripting , GIT , Jenkins , Enterprise Jira , Confluence The candidate should have infrastructure/technical background with knowledge on Open Systems platform and moderate information security knowledge Have good skills in working with application teams and service providers in defining deployment plan, cutover/migration strategy, and test plan. Candidate must speak and write well. Self-motivated, innovative, and proactive. Willing to learn new knowledge and explore unfamiliar domains. Location: Hyderabad - DTI Skyview SEZ Job: Technology Schedule: Regular Employee Status: Full time