Senior Associate Registrar at University System of New Hampshire in Plymouth State University

Job description

The Associate Registrar, Degree Auditor & Curriculum Processor serves as a vital administrative leader and collaborative liaison within the Plymouth State University Registrar’s Office. Reporting to the Registrar, this position oversees the operational and technical workflows for degree auditing, curriculum processing, catalog maintenance, and graduation clearance. Beyond technical execution, the Associate Registrar plays a key role in supporting the university’s technology modernization, including maintaining existing systems while helping guide the office through our transition from Ellucian Banner to Workday. The ideal candidate brings technical precision, a collegial and service-oriented mindset, and the ability to maintain composure and clarity during peak administrative cycles. Work Culture & Core Behavioral Competencie s Collegial Collaboration : Demonstrates a genuine commitment to building positive, cross-functional relationships across campus. Listens actively, values diverse perspectives, and works constructively with faculty, staff , academic deans, and administrative leadership to solve complex records and degree-progress challenges. Composure Under Pressure : Maintains poise, organization, and a customer-service focus during high-volume, deadline-driven academic cycles (e.g., commencement clearance, catalog publication, and priority registration). Adaptable Problem-Solving : Approaches administrative hurdles and system migrations with optimism, flexibility, and a creative, solution-oriented mindset. Duties/Responsibilities (30%) Degree Audit & Systems Administration Serve as the primary administrator and super-user for DegreeWorks, scribing, testing, and maintaining undergraduate and graduate degree audit templates aligned with approved catalog changes. Build and maintain exception rules, petition workflows, and program modification updates. Partner with faculty advisors and department chairs to demystify degree audit tools, offering patient, approachable technical guidance and user training. Play an active, collaborative role in the university’s transition from Ellucian Banner to Workday, assisting with data validation, process mapping, and workflow testing. (20%) Degree Audit, Graduation Clearance Lead end-to-end graduation clearance and degree audit workflows with calm efficiency and attention to detail. Oversee digital and physical diploma ordering, verification, tracking, and distribution. Partner with academic departments during annual curriculum revision cycles to update and verify program requirements in the official academic catalog and student information systems. (30%) Catalog System Maintenance CourseLeaf Systems Administration: Serve as the functional lead for CourseLeaf CAT (CatalogManagement) and CIM (Course and Curriculum Management) platforms, managing system workflows, user access, and configuration settings. Academic Catalog Publication: Oversee the annual cycle for editing, verifying, and publishing the official undergraduate and graduate academic catalogs in partnership with academic departments and governance committees. Curriculum Integration: Ensure seamless synchronization between CourseLeaf catalog/curriculum updates and backend student information systems (Ellucian Banner and the upcoming Workday environment). Training & User Support: Provide approachable guidance and training to faculty, department chairs, and administrative staff on submitting curriculum proposals through CIM and reviewing catalog page updates in CAT. (10%) Compliance & External Reporting Serve as the institutional lead for National Student Clearinghouse (NSC) DegreeVerify data submissions and verifications. Ensure strict compliance with institutional policies, USNH guidelines, and federal FERPA privacy regulations regarding student records. Assist with state, regional, and internal reporting data extractions regarding degree completion and curriculum metrics. (10%) Governance & Cross-Functional Teamwork Represent the