Senior Application Analyst - Patient Accounting (Soarian Financials) at Universal Health Services in King Of Prussia, PA

Job description

Responsibilities Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com. The Corporate Information Services Department is seeking a dynamic and talented Sr. Application Analyst – Patient Accounting. The Sr. Application Analyst – Patient Accounting functions as a subject matter expert of Soarian Financials to implement and support UHS applications including, but not limited to, Oracle Health Patient Accounting. It involves partnering with Revenue Cycle operations and key stakeholders to ensure the system operates according to business requirements, optimizes financial outcomes, and maintains regulatory compliance. Monitors the resolution of maintenance or enhancement issues assigned by the UHS Customer Support Center. Designs new or determines modifications to existing applications that will effectively accomplish desired objectives. Provides technical support to UHS entities as needed. Coordinates work assignments given in order to meet deadlines and ensure continued progress toward assignment completion. Shares experience and expertise with other members of team. Key responsibilities include: System Implementation: Regularly meets with users, vendors, and IS staff to develop, configure and maintain system specifications. Designs solutions for applications and prepares the appropriate documentation. Supervises development of test data, system testing and documentation for all phases of the application development life cycle. Performs Q/A on application functionality. Researches and resolves implementation-related Customer Support Center Tickets. Adheres to appropriate UHS Project Management standards. Ensures strict adherence to work plans, reporting all serious deviations to management. Oversees the training of users in operating procedures for application. System Maintenance/Support: Researches and resolves Customer Support Center Tickets including major application upgrades. Provides system change management support to the Reimbursement team and other UHS employees, facilities and CBOs on contract, payer or regulatory changes and/or enhancements, adhering to UHS Service Level and Change Management Policies. Provides on-call support as scheduled. Establishes and maintains regular communications with user community. Supports system upgrades and effectively communicates system functionality changes to end users. Supports system modifications for Medicare/Medicaid reimbursement for several states. Works closely with operations to modify the Patient Accounting system for any payment methodology modifications including fee schedules, DRG, APC, Per-Diem, Case Rates, Percentage of Charges and/or Outlier Reimbursement Maintains all system-wide Financial Classes, Insurance Plan Codes and Transaction Codes and confirms that team members complete each assigned portion of the system build Performs quality reviews on all system modifications and manages daily workflow through UHS Incident Ticketing System Creates Tip Sheets/How To Documentation, when applicable, to support new functionality of system, workflow modifications, or modifications to current build/design. Administration and Oversight: Mentors/trains other members of the team analysts in performance of their duties to ensure quality performance. Provides technical support and guidance to other team members as required. Maintains Service Excellence pri