Security Operations Supervisor at Core Scientific Inc in Austin, TX

Job description

Who We Are Core Scientific is a leading provider of infrastructure for high-performance compute in North America. Our mission is to accelerate digital innovation by scaling high-value compute rapidly, efficiently, and responsibly. We transform energy into high-value compute with unmatched efficiency at scale. Core Scientific is a publicly trade company (NASDAQ: CORZ). We power AI, HPC, and other next-generation data center workloads demanding exceptional computing power, in addition to our digital asset mining operations. Our footprint consists of 11 data center campuses across seven states, housing advanced infrastructure for our customers. What sets us apart? We have an entrepreneurial culture, a "can-do" and collaborative attitude, and we own and control our infrastructure. These strategic advantages enable us to maintain operational excellence, increase efficiency, and rapidly deploy cutting-edge innovations developed by our team of experts. Join us and accelerate your career alongside our groundbreaking journey. We seek smart, creative, and collaborative professionals who thrive in a fast-paced, result-driven environment. Ready to be part of something exceptional? Apply today and make an impact at Core Scientific. The Job The Security Operations Command Center (SOCC) provides 24/7 monitoring, incident coordination, and technical support for the organization's physical security systems. The Security Operations Supervisor is responsible for leading watch operations, maintaining situational awareness, coordinating incident response, and ensuring operational procedures and standards are consistently followed. The Supervisor provides leadership, coaching, and technical guidance to watch standers while maintaining accountability for watch readiness, performance, and continuous improvement. Responsibilities Lead assigned night-watch personnel; manage priorities, task allocation, staffing readiness, break coverage, and accurate shift turnover in a continuous 24/7 operation. Oversee monitoring of physical security, intrusion, video, access control, and relevant safety-related events; maintain situational awareness across multiple sites and concurrent incidents. Serve as the operational escalation point; lead incident bridges, communication, and response coordination for major incidents in accordance with approved authority and procedures. Coordinate with on-site security, emergency services, EHS, Command Center partners, and appropriate technical teams while respecting their ownership of tactical response and specialist functions. Ensure timely, factual, audience-appropriate notifications; distinguish verified facts, unconfirmed information, current actions, and decisions needed. Review watch logs, incident records, investigations, and pass-downs for accuracy, completeness, and defensible documentation; coach corrective improvements. Develop team through feedback, scenario exercises, practical troubleshooting, certifications, and continuing proficiency assessments. Oversee initial system fault triage, approved recovery actions, appropriate technical escalation, tracking, and restoration validation for Genetec and connected physical security technologies. Identify recurring alarms, procedural gaps, system degradation, and operational risks; recommend improvements and help implement approved changes. Maintain continuity during reduced staffing, system outages, communications failures, and other degraded conditions; execute approved contingency procedures. Ensure production changes, evidence handling, sensitive information, and vendor engagement follow established approval and company-policy boundaries. Foster open, respectful, and professional communication directly within the team, with co-workers/ teammates, and leaders across the organization. Performs other duties as assigned. Qualifications Required Bachelor’s degree or equivalent work experience. 2 – 4 years of relevant experience in security operations, network operations, em