SAP ECC SD - IT Analyst at Dow in Navi Mumbai

Job description

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. About you and this role As an Information Technology Analyst, you will design, develop, and support solutions and processes to meet business needs and requirements. You will work within a business process, enabling, or implementation team and apply general knowledge of Information Systems, typically developed through formal education or relevant professional experience. The role will leverage SAP Sales & Distribution (SD) knowledge to understand the Order-to-Cash processes and business data that support and integrate with labeling solutions. In this role, you will apply conceptual knowledge of theories, practices, and procedures along with general business knowledge related to your discipline and functional area. You will exchange information with business and technical stakeholders, ask questions to ensure understanding, and use established procedures and practices to analyze and resolve problems. You will be accountable for assigned contributions with no direct supervisory responsibilities and will use established procedures and practices to achieve objectives and meet deadlines Responsibilities Gather and analyze business requirements for assigned functional and technical areas. Work closely with business process teams, SAP functional teams, technical teams, and other stakeholders to design and build solutions that meet business requirements. Apply SAP SD and Order-to-Cash process knowledge to understand business requirements and integrations related to labeling and downstream processes. Document functional and detailed solution designs. Build, configure, test, and implement application objects and solutions. Work with ABAP and other technical teams on functional designs, enhancements, interfaces, and issue resolution. Assist with troubleshooting and resolution of application and business-process issues. Develop knowledge of WWI/GLM processes and technologies through structured training and hands-on experience. Support, maintain, and enhance SAP EHS WWI/GLM labeling solutions, with a focus on product and shipping label requirements. Help ensure functional and technical designs meet business requirements, conform to Dow architecture standards, and support productivity and the long-term product/system vision. Qualifications Bachelor’s degree in an IT discipline preferred, or a minimum of 3 years of relevant experience. Your Skills Experience with Order-to-Cash and customer service business processes, including order management and related processes. Experience with SAP ECC, particularly Sales & Distribution (SD) processes and configuration. Experience preparing functional designs and working with ABAP or other technical development teams. Experience with system integrations, configuration, data management, and troubleshooting complex application issues. Interest and willingness to learn SAP EHS WWI/GLM and enterprise labeling processes. Training will be provided for the WWI/GLM responsibilities. Experience with SAP EHS, WWI, or GLM is an add on benefit . Additional notes Relocation assistance is not available with this position.​ Benefits – What Dow offers you We invest in you. Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work e