Sanctions & KYC Manager at Happen in New York, NY

Job description

Current Employees of Happen Bank: Please apply via your internal Workday Account Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more. About the Role As a Sanctions and KYC Manager within Happen Bank’s Financial Crimes Compliance team, you’ll serve as an individual contributor and subject matter resource, owning escalated sanctions alert resolution, blocked property and rejected transaction reporting, and screening and KYC system improvements. You’ll make documented decisions within delegated authority, provide practical guidance to business partners, and strengthen the controls that keep our sanctions and KYC programs effective. What You'll Do Resolve escalated sanctions alerts and inquiries, including wire transactions and potential matches, documenting decisions within delegated authority and escalating matters that require additional approval Prepare accurate, timely blocked property and rejected transaction reports and support potential sanctions violation reviews and voluntary self-disclosures Translate regulatory and policy changes into clear procedures, training, and practical guidance that help business partners apply KYC and sanctions requirements consistently Maintain reliable dashboards, scorecards, and capacity models to track volumes, aging, quality, and emerging risks, and recommend actions to address gaps Partner with Quality Assurance, Compliance Testing, and business teams to identify control weaknesses, complete corrective actions, and provide documented evidence for audits and regulatory examinations Drive assigned screening and KYC system improvements with technology, data, and operations partners, including requirements, data validation, user acceptance testing, and implementation checks When required, support customer due diligence, enhanced due diligence, beneficial ownership, customer risk rating, and periodic review work, including quality review and escalated complex cases, ensuring timely and well-supported outcomes Improve team workflows through standardization, informal peer coaching, and appropriate use of approved AI tools, protecting sensitive information and validating outputs About You 4+ years of relevant financial crimes compliance experience with regulated financial institutions, including sanctions and preferably KYC Strong working knowledge of BSA/AML, OFAC sanctions, and KYC requirements, with the ability to translate complex obligations into practical decisions and controls Hands-on experience with customer identification, customer due diligence, enhanced due diligence, beneficial ownership, customer risk rating methodologies, and periodic reviews Experience investigating sanctions screening alerts, assessing ownership under OFAC’s 50 Percent Rule, evaluating payment activity, and preparing blocked property and rejected transaction reports Experience reading and interpreting payment transactions, including wire and ACH activity, to identify originators, beneficiaries, intermediaries, and other parties and payment details relevant to a sanctions determination Ability to independently deliver defined workstreams, prioritize competing deadlines, and recognize when a decision requires escalation Strong analytical skills, with experience validating data, interpreting performance metrics, and using findings to improve quality and efficiency Clear writing and communication skills, with the confidence to challenge constructively, explain decisions, coach peers, and incorporate feedback Hands-