Sales Training Manager at Andersen Corporation in Bethlehem, PA

Job description

ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live. Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector. Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality. JOB DESCRIPTION: Position Purpose Support Sales Manager in leading the sales team and ultimately increasing branch bookings by increasing the effectiveness, as measured by close rate and revenue per appointment (RPA), of individual sales representatives and the team by providing coaching and training focused on improving sales process skills, product, installation, and industry knowledge. Providing support for Sales Manager responsibilities. Position Responsibilities Develop and implement new hire training for sales representatives to ensure representatives are effective as timely and effectively as possible. Ride-along training. Complete a minimum of 3 ride-along visits per week focused on new sales reps and underperforming sales reps. Use a process of both observation and demonstration in the home to train. Debrief with sales reps and document results. Providing performance feedback to improve overall performance. Analyze individual and team sales metrics to determine focus areas of training for individuals, subsets, and the entire sales team. Develop and deliver specific training to increase effectiveness within identified areas of improvement, including close rate, RPA, first-time close, use of FFA, quoting accuracy, installation knowledge, and financing. Responsible for running non-rep-assigned follow-up appointments, maximizing the sales potential from these previously run appointments. Partners with other Sales Managers in determining lead allocation on a daily basis. Participate in and support the ongoing sourcing, recruiting, and selection of sales representatives. Partners with sales reps in resolving open questions and issues post-tech measure process. Partner with Retail Development Sales Manager in the implementation and delivery of CORO-wide sales initiatives. Partner with product knowledge experts in the development and delivery of product knowledge and installation knowledge training to increase the effectiveness of sales reps. Partner with Installation Manager, Internal Operations Manager, and Tech Measures on identifying areas of improvement within the sales support process. Provide necessary training and support to sales reps and the team to continuously improve back-office sales processes and paperwork. Development and implementation of sales contests to focus on specified deliverables. Develop and implement sales training topics to be delivered at weekly sales meetings. Other duties as assigned by supervisor. MINIMUM QUALIFICATION, SKILL AND/OR COMPETENCY REQUIREMENTS Four-year degree or an equivalent combination of education and experience Sales management experience a plus Valid driver’s license with acceptable accident and moving violation motor vehicle record Five or more years of in-home sales experience preferred Computer skills and management of computer-based information Planning and goal-setting skills Strong communication skills Financial knowledge Decision-making Customer orientation Tolerance of ambiguity Results orientation Training/Coaching Providing performance feedback Energizing others PAY RANGE: $101,176.00 - $156,824.00

 CULTURE AND BENEFITS: At Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Reward