Sales & Settlement Specialist at Lamb Weston in Washington, DC

Job description

Title: Sales & Settlement Specialist Location: Statewide Multi Use, WA Job Requisition ID: Req-272054 Time Type: Full time About Lamb Weston You’ve probably enjoyed our fries without even knowing it! As a leading manufacturer in our industry, we inspire and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the world. A highly innovative global corporation with a start-up mindset, we empower every individual to make a genuine difference. You’ll gain access to hands-on training to fuel your growth and success, explore opportunities for new solutions, and you’ll join a winning team of 10,000+ people all dedicated to raising the bar – together. If you have a strong drive for results, a desire to help us bring the world together through our fries, and are ready for a fresh challenge, we want to hear from you. Job Description Summary The Sales and Settlement Specialist is responsible for timely validation and accurate reconciliation of non trade claims in Lamb Weston ERP system based on established sales contracts in alignment with department SOX controls. In this role you will support all business units and departments enterprise wide overseeing specific strategic customers. It is important that there is a consistent relationship with all customers for ease of processing. Job Description Develop and maintain relationships with extended business functions within Lamb Weston and be the first point of contact for escalation on disputes and deduction resolution. Expand role to include Sales Excellence tasks as well as Salesforce support. Act as a liaison between extended business functions, customers and Acxion to ensure accurate and timely completion of assigned tasks. Execute on established Key Performance Indicators for claim processing by managing a specific dollars, days, and quantity threshold in alignment with Finance goals. Support Acxion on dispute and deduction settlement with periodic account reviews with sales team or external customers on timely claims, trends, and any other relevant topics or concerns. Provide new hire onboarding and develop ongoing training for existing team as needed. Set up any manual contracts in existing ERP tool following appropriate SOX audit controls. Develop, lead, and execute projects for invalid deductions recovery cross-functionally. Follow SOX audit compliance to ensure accuracy when reviewing, processing, and exercising independent decisions on matters that affect the business. Review the write off ledgers to monitor the under the threshold dollar value short pay write offs to ensure there is no incorrect write offs and no revenue leakage. Other duties, analytics and projects as assigned to support the business. Support the OSD team in researching and analysis of OSD claims. Education and Experience: Bachelor’s degree in finance, accounting, or a related field preferred. 3-5 years accounts receivable, credit, collections and/or trade or non-trade deduction resolution experience required. Research, strong problem-solving, mathematical, and analytical skills Excellent written and verbal communication skills Ability to maintain confidentiality Proficiency with Microsoft Office, analytics, and ability to quickly learn and utilize multiple systems and draw appropriate conclusions. Ability to manage multiple priorities or projects Ability to work independently and as a team player, be organized, and plan ahead May require presentations to Sales, internal departments, and customers. Language Skills: Effectively communicate in English verbally and in writing. Spanish knowledge is an added advantage. Work Environment: This role will be performed in an office / remote environment. Travel for this role is typically 0%. Basic & Preferred Qualifications Bachelor's degree in Finance, Accounting, Business, or a related field preferred 3+ years of experience in accounts receivable, c