Sales Enablement Advisor at Inspire Medical Systems in Minneapolis, MN

Job description

ABOUT INSPIRE MEDICAL SYSTEMS Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get consistent benefit from CPAP. Inspire Medical Systems is committed to enhancing patients’ lives through sleep innovation. We are steadfast in our commitment to prioritize patient outcomes, act with integrity and lead with respect. With positive persistence at our core, we are committed to all those we serve. WHY JOIN OUR FAST-GROWING TEAM At Inspire, we value people – your diverse experiences, backgrounds, and thoughts. We elevate voices and encourage learning opportunities to build a professional network that grows into community. We embrace a people-first culture by offering excellent benefits, 401k matching, ESPP, flexible time off (FTO), and tuition reimbursement. If you’re passionate about making a difference in people’s lives and want to work with innovative technology, come be a part of our great team! Sales Enablement Advisors support the execution of Sales Enablement strategies aimed at increasing physician awareness, improved patient access, and consistent delivery of customer-facing initiatives. Sales Enablement Advisors focus on the consistent application of strategy and resources via guidance and coaching through direct communication with the sales organization and its customers. Sales Enablement Advisors report to the Sales Enablement Manager, Inspire Medical Systems. MAIN DUTIES/RESPONSIBILITIES Customer-facing team advocacy and guidance: Provide ongoing guidance and coaching for customer-facing team. Inform decision making through actionable insights, trends, risks, and opportunities within the area of responsibility. Utilize data to identify gaps and provide personalized coaching to individual RMs and TMs. Promote a company-wide, customer-centric focus by ensuring all customer-facing teams are working toward the same goals and applying strategies and resources consistently. Outbound lead generation: Cold call, email, and distribute physical mail to assigned physician targets. Nurture leads to secure time on their schedules. Maintain quality records of efforts and results. In-person meetings: Manage meeting coordination and support, including customer-facing team calendar management, and accountability of customer-facing team execution. Virtual meetings: Responsible for delivery of virtual meeting content, interactions with physicians to obtain commitment to refer, and secure follow-up contact information. Post meetings: Manage post meeting follow up structure, nurturing physicians to first referral, ultimately transitioning physicians to the customer-facing team. Work to attain quarterly and annual key performance indicators (KPIs) Provide actionable insight, contributing to the continued development of the Sales Enablement program and goal achievement Relationship development: Establish and strengthen relationships with internal and external customers. Execute and nurture custom campaigns as needed to support strategic initiatives identified by the customer-facing team. Admin: Document efforts in the Sales Enablement CRM. Schedule physician meetings via Microsoft Teams and ensure details are accurate (time zones, etc.) Manage reminders for internal customers for upcoming physician meetings QUALIFICATIONS Educational Requirements: Bachelor’s degree or equivalent experience. Required Experience & Capabilities: Minimum of 3 years sales and/or sales operations experience High impact communication skills and ability to simplify complex ideas Excellent written communication skills Proficient in Microsoft 365, including Excel and Power BI Experience using a CRM to support sales efforts Proven record of working effectively with sales teams Ability to leverage data to support communication aligned with