Sales Development Representative, LATAM at BigPanda in Philadelphia, PA
- Company: BigPanda
- Location: Philadelphia Office
- Salary: $70K – $100K
- Job type: full time
- Workplace: hybrid
- Posted: 2026-10-14
Job description
Location requirements: Hybrid Role, three days in-office. Open to candidates in the Philadelphia Area. About the Role: BigPanda is seeking a driven and self-motivated LATAM Sales Development Representative (SDR) looking to jump-start or further develop their sales career in tech. This role will work under the support of a world-class sales process and team, with coaching and training to help build the foundation for a successful career in field sales and leadership. The LATAM Sales Development Representative is responsible for supporting and partnering with their Account Executives (AEs) to build a quality pipeline through outbound prospecting, lead qualification, and ownership of the pre-SQL sales cycle within Tier 1 & 2 accounts. What you will do: Support the LATAM region, including Brazil, Mexico, Argentina, Panama, Chile, Uruguay, Paraguay, and Colombia Partner with and support Account Executives in generating and booking meetings with qualified executives within our ICP, averaging 1 per week Conduct thorough research into prospect accounts, showcasing your understanding of their business and areas of opportunity where BigPanda can potentially assist Create and execute thoughtful and targeted research into prospects (IT Operations and IT Service Management leaders) — tailoring messaging and effectively performing initial qualification by identifying pain points and/or initiatives that align with BigPanda Complete 100+ activities a day and make 60+ calls daily Achieve and exceed weekly and monthly metrics (NBMs-New Business Meetings, 0a, 0b, and SQLs) Lead prospecting efforts into new prospect accounts Partner with BigPanda’s marketing team to qualify and convert leads into opportunities Participate in ongoing enablement, coaching, and sales training Actively participate in team and company events, activities, contests, and social media sharing Utilize sales processes, systems, tools, and resources (Salesforce, Outreach.io, LinkedIn Sales Navigator, ZoomInfo, Gong, Orum, and other selling tools) to improve SDR productivity Work closely with the Marketing, Enablement, Revenue Operations, and Sales teams Effectively pitch BigPanda to book discovery meetings with qualified prospects Complete regular training certifications through the learning engagement platform Create personalized templates and sequences regularly What skills and experience you’ll bring to BigPanda: Native trilingual, speaking English, Spanish, and Portuguese 1 year+ of Business Development or Sales Development experience (cold-calling and prospecting) Experience with Salesforce, Outreach.io, LinkedIn Sales Navigator, ZoomInfo, or MEDDPICC is not required, but a huge plus! A demonstrated commitment to our HEART values: Hunger, Excellence, Active Transparency, Relentless Focus, and Treasure the Journey Strong organizational skills around metrics; ability to manage time effectively, work independently, and stay self-motivated to generate pipeline Results-driven mindset with the ability to effectively handle and overcome objections Demonstrated ability to manage multiple priorities effectively and efficiently Strong written and verbal communication skills Excellent time management and organizational skills A great attitude and a sense of humor! BA/BS degree required Tools and Platforms: Outreach.io Salesforce LinkedIn Sales Navigator ZoomInfo Gong Orum About Us: BigPanda is a fast-growing, values-driven, global company that enables Tech Ops teams to keep the digital economy running. BigPanda’s AI-driven IT operations (aka AIOps) platform transforms IT data into insight and action. By eliminating IT noise, automating incident management, and keeping our customers’ digital services up and running around the clock, we become a mission-critical part of our customers’ IT operations. With BigPanda, some of the world’s largest enterprises including Hulu, Cisco, United, and many others are able to reduce costs and increase efficiencies, accelerate business velocity, an
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