Sales Development Representative at Lightspeed Commerce in Manila

Job description

Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We have bike enthusiasts, foodies, video game heroes, dog and cat lovers, movie buffs, musicians, and every variety of people. Lightspeed was founded on the principles of diversity and inclusion and our daily practices and interactions reflect this commitment everyday. Wherever you look, you will find a friend in Lightspeed. We're looking for a motivated Sales Development Representative to be the first point of contact for prospective customers engaging with Lightspeed. In this role, you'll play a key part in driving revenue growth by qualifying inbound leads generated over the weekend, understanding customer needs, and connecting high-potential opportunities with the sales team. You'll help create a positive first impression of Lightspeed while ensuring leads are effectively assessed and progressed through the sales pipeline. What you’ll be doing: • Qualify warm inbound leads generated through marketing channels such as webinars, trials, demo requests, and quote requests, primarily via phone and email. • Create a positive first impression for prospective customers by delivering a high-quality and engaging customer experience. • Understand customer needs and assess whether Lightspeed's solutions are the right fit for their business. • Manage and prioritize multiple lead sources, including inbound calls, emails, chats, and referrals. • Maintain accurate records of prospect interactions and pipeline activity within Salesforce. • Partner with the Sales Development Manager to identify new opportunities to grow pipeline and improve lead conversion. • Consistently achieve individual and team targets while contributing to broader revenue growth objectives. What you need to bring: We're looking for a candidate who has experience with the following: • Previous experience in a sales, business development, or customer-facing role. • Experience within a technology, software, SaaS, mobile, or related industry is highly regarded. • Strong English communication skills, both written and verbal. • Excellent customer service and phone-based communication skills, with the ability to build rapport and uncover customer needs. • Strong listening, relationship-building, and problem-solving abilities. • A proactive, results-oriented mindset with the ability to thrive in a fast-paced, target-driven environment. Our hiring process is very straightforward. The whole process will be conducted at the comfort of your own home, through Zoom or Google Meet. No need to go through Manila's heavy traffic! Be a changemaker You’ll enjoy: • Genuine career growth opportunities based on performance within a company that's continuously expanding. • Uncapped commission • Work with highly skilled people who are as passionate about sales & marketing as you are • An environment that encourages initiatives and leadership • Work in a team big enough for growth but lean enough to make a real impact; • Fun activities with your teammates & social events throughout the year • Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story. Plus benefits designed to keep you happy, healthy and fulfilled. • Market-leading salary package • Permanent work from home setup • Coworking space available, if needed • We follow the PH holidays! • Benefits you can enjoy from day one: • HMO for you and your 2 dependents (Maxicare) • 15 Vacation leaves • 10 Sick leaves • Government Mandated Benefits • Food Allowance of 1000PHP per month • Work from Home Allowance of 1000PHP per month • Health and wellness benefit of 7500PHP per year • Free access to Mental Health support and coaching services • Opportunity to grow your career in a company that values internal mobility • Exciting online and in-person events hosted regular