Sales and Event Coordinator at University of Maryland in University of College Park, MD

Job description

Job Description Summary & Additional Information Organization's Summary Statement: The University of Maryland Alumni Association is seeking a dynamic, organized, and customer service oriented event and sales professional to join our team. The Sales and Event Coordinator reports directly to the Senior Director of Sales, Marketing and Operations for the Samuel Riggs IV Alumni Center. This position will assist with the booking sales of the event venue by responding to inquiries, conducting potential client walkthroughs, attending tradeshows and developing relationships with internal stakeholders across campus. Additionally, they are responsible for the execution of event rentals within the Alumni Center. The Sales and Event Coordinator manages all aspects of the client events. This individual serves as the main point of contact for their clients and is responsible for room diagrams, vendor coordination for on-site logistics, appropriate paperwork, and on-site venue management during events to ensure a smooth event from start to finish. This position does not include event planning. Responsibilities of this position include but are not limited to: Conduct lead management and response for assigned sites and outlets. Event sales/contract drafting. Assist Director in basic marketing duties - social media content & review gathering. Conduct preliminary walk-through meetings with clients. Attend trade show events to market the venue as a destination for potential clients. Attend cross-departmental meetings to improve visibility of the Riggs Alumni Center. Serve as the main point of contact for assigned client events held at the alumni center. Manage logistics such as, but not limited to: Create room diagrams, discuss event requirements and upsell clients when able, conduct supplementary walkthroughs for client and vendor needs, and arrange parking when necessary. Will be onsite at all assigned events (roughly 5-10 per month). Effectively "up-sell" items such as bar packages, in-house uplighting, and staging to enhance the client's event. Manage vendors and clients in terms of their interactions with/use of the building ensuring safety and security of spaces and equipment with the Alumni Association’s interests in mind. Maintain accurate records of events and ensure information is organized. Ensure all billing is complete with the client. Conduct consistent and reliable communication with clients via email, in person and by phone. Complete timely follow-up with clients such as thank you notes or sentiments, and event evaluations. Other Administrative duties as assigned by the Senior Director of Sales, Marketing and Operations. Physical Demands: This position requires heavy boxes and materials (up to 50lbs), transport of equipment, walking around sections of the building/event facility, and other expected hands-on special event-related activities. This position requires evening and weekend work, with a minimum of 2 weekends a month. Work will be performed in an office environment with clients and coworkers in virtual environments. Strong technology background, proficient in Google Suite products and familiarity with CRM or other databases. Licenses/ Certifications: N/A Preferences: N/A Required Application Materials: Application Best Consideration Date: NA Posting Close Date: November 11, 2026 Open Until Filled: NA *This position does not provide visa sponsorship now or in the future. Candidates must be able to provide proof of ongoing eligibility to work in the USA. Minimum Qualifications EDUCATION: Bachelors in Communications, Marketing, or Business preferred, other degrees may be considered upon coursework review. EXPERIENCE: Two (2) years of experience in event or meeting management, fundraising or development, public or client relations. Consideration may be given for a unique combination of education and experience. OTHER: None REQUIRED KNOWLEDGE/SKILLS/ABILITIES: Ability to maintain high standards with the work being performed and