Safe Shelter Manager-1 at World Vision in BRCR

Job description

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories! Key Responsibilities: Position Purpose: The Safe Shelter Manager is responsible for the overall management and operation of the safe shelter, ensuring a secure, dignified, and survivor-centered environment for women and girls affected by gender-based violence (GBV). The position oversees shelter services, safety and security measures, provision of basic needs, staff supervision, case coordination, and referral pathways to ensure survivors receive comprehensive protection, care, and support services that promote their safety, well-being, recovery, and reintegration. As Safe Shelter services are provided on a 24/7 basis, the Safe Shelter Manager is required to support the operation beyond regular office hours, including night shifts, weekends, and emergency situations, as needed to ensure continuous service delivery and effective management of the shelter. The incumbent must remain reachable by mobile phone at all times for urgent shelter-related matters, staff support, and emergency response coordination. This position is open to female candidates only. Key Responsibilities: Project Implementation & Management: Manage the day-to-day operation of the safe shelter, ensuring a safe, secure, and supportive environment for survivors. Ensure survivors residing in the shelter receive appropriate care, protection, and support services in line with survivor-centered principles. Conduct intake, orientation, and risk assessments for new shelter residents and develop individualized support plans. Monitor the safety and security of survivors and implement appropriate safety measures and risk mitigation plans. Ensure the timely provision of basic needs, including safe accommodation, food, clothing, hygiene materials, medical support, and other essential services. Coordinate access to case management, psychosocial support, healthcare, legal assistance, and other specialized services for shelter residents. Supervise shelter staff, support personnel, and service providers to ensure quality service delivery and adherence to organizational policies. Maintain accurate shelter records, resident information, inventories, and reports while ensuring confidentiality and data protection. Manage shelter resources, supplies, and facilities to ensure a clean, safe, and dignified living environment. Develop and implement shelter activity plans that promote residents' well-being, life skills, psychosocial recovery, and social reintegration. Coordinate with relevant stakeholders, service providers, and authorities to facilitate referrals and support for survivors. Ensure compliance with safeguarding, PSEA, protection standards, and organizational policies throughout shelter operations. Monitor shelter capacity, identify operational challenges, and recommend improvements to enhance service quality and survivor well-being. Prepare regular progress reports, case updates, and shelter management reports as required. Partnership, Networking & Advocacy: Establish and maintain effective partnerships with GBV service providers, health facilities, legal aid organizations, psychosocial support providers, and government agencies to ensure comprehensive support for shelter residents. Strengthen and maintain safe and confidential referral pathways to facilitate timely access to specialized services for survivors. Coordinate regularly with case managers, protection staff, and external service providers to ensure integrated and survivor-centered care. Represent the safe shelter in relevant coordination, protection, and GBV working group meetings as required. Develop positive relationships with community leaders, wo