Risk Operations Support Manager at SouthState Bank in Remote Worker

Job description

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! Summary The Risk Operations Support Manager leads the operational governance activities that support the Model Risk Management program. This role manages governance processes, related technology and data initiatives, and a team responsible for maintaining consistent, timely, and well-documented model risk practices across the organization. The manager partners with model owners and users, business and risk stakeholders, technology teams, and senior governance committees to support effective oversight and informed decision-making. Duties & Responsibilities Lead and coordinate Model Risk Management governance activities, including governance standards, procedures, committee support, inventory governance, and program reporting. Manage MRM projects and cross-functional initiatives, including project planning, requirements, milestones, risks, dependencies, stakeholder communication, and implementation follow-through. Oversee the Archer platform and related MRM workflows, data quality, user requirements, reporting, enhancements, access coordination, and issue resolution in partnership with technology and platform teams. Manage model risk issues and remediation governance, including issue management, tracking, aging, escalation, status reporting, evidence review, and preparation for closure consideration. Oversee ongoing monitoring governance to support timely completion, consistent standards, escalation of exceptions, and clear reporting of model performance and control results. Lead model and data documentation initiatives, including documentation standards, inventories, data lineage and source information, governance records, and coordination with model owners to address documentation needs. Coordinate and help score model risk assessments, including risk identification, tiering and classification support, inventory maintenance, and periodic review activities. Support governance of end-user computing tools and artificial intelligence use cases, and represent Model Risk Management on the AI Governance Advisory Review Committee. Manage and develop direct reports and prepare materials, dashboards, metrics, and presentations for the Model Risk Management Committee and other senior management or governance forums; present topics as assigned. It is the responsibility of this role to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education Requirements Bachelor's degree in risk management, finance, business, data analytics, information systems, or a related field, or an equivalent combination of education and relevant experience. Advanced degree is preferred but not required. Minimum Experience Seven or more years of relevant experience in model risk management, risk governance, banking risk management, project management, data governance, or a related discipline. Three or more years of leadership, people management, or significant team-lead experience preferred. Experience supporting governance committees, senior management reporting, or regulatory and audit activities preferred. Licenses & Certifications No license or certification is required. PMP, FRM, CRM, data governance, or related