Risk, Compliance and Audit Professional at U.S. Bank in Minneapolis, MN

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Partners with assigned Lines of Business, Risk/Compliance/Audit (RCA) professionals, and RCA leadership to create, implement, maintain, review, support, and oversee an effective risk management framework. Serves as a trusted liaison between business partners and the Lines of Defense to strengthen risk awareness, governance, compliance, and control effectiveness. Identifies, assesses, responds to, escalates, and drives resolution of operational, regulatory, compliance, reputational, and strategic risks. Leads cross-functional efforts to identify and address emerging risks, control gaps, operational losses, customer remediation events, and issue management activities. Participates in projects and initiatives that ensure compliance with applicable federal, state, and local laws, regulations, enterprise policies, and risk management standards. Facilitates root cause analysis, trend identification, issue management, and reporting activities to support informed decision-making, continuous process improvement, and effective risk oversight. Develops and delivers executive-level reporting, governance materials, and risk metrics that communicate business impacts, emerging risks, and control effectiveness. Key Responsibilities Partners with business leaders and stakeholders to identify, assess, manage, and mitigate operational, regulatory, and compliance risks. Facilitate the identification, assessment, root cause analysis, ownership, escalation, and resolution of issues through the Potential Issue Management (PIM) Program and related governance processes Identify process, control, or operational gaps and recommend solutions that minimize losses resulting from inadequate internal processes, systems, or human error Monitor and analyze issues, operational loss, customer remediation, refund, adjustment, and credit activity to identify trends, emerging risks, and opportunities for control improvement Lead or support cross-functional governance and reporting activities related to Merchant and Partner Credits, Customer Remediation, Operational Losses, Product and Service Inventory, Issues Management, Merchant/Partner Refunds & Adjustments Working Group (RAA) initiatives and Model/AI Coordinate issue intake, evidence collection, incident reviews, corrective action tracking, and resolution follow-up across business, risk, compliance, operations, finance, and technology stakeholders Support audits, regulatory examinations, and risk reviews by providing analysis, documentation, reporting, and issue management support Develop executive reporting, dashboards, and risk metrics to communicate key trends, control effectiveness, and business impacts Support AI and model risk governance activities, including inventory reporting, monitoring, and stakeholder coordination Drive continuous improvement initiatives that strengthen controls, processes, governance practices, and overall risk management maturity Ensure compliance with applicable laws, regulations, enterprise policies, and risk management standards Basic Qualifications Bachelor's degree or equivalent work experience Typically more than six years of experience Preferred Skills and Experience Seven or more years of applicable experience in risk management, compliance, audit, operational risk, governance, or related financial services functions Advanced knowledge of risk management, operational risk, issue management, compliance, governance, and audit p