Revenue Operations Manager - Automotive & Data at Arrive (former EasyPark Group) in London

Job description

We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together. The Role This is a rare opportunity to build something from the ground up. As Revenue Operations Manager for our Automotive & Data (A&D) business unit, you will design and own the operating system that powers A&D's global commercial organisation — with the freedom to shape it right from day one. Working within the Global Revenue Operations function and based in our London office, you'll become the go-to operational voice of the A&D business — the person commercial leaders turn to when they need clarity, confidence, and a system that actually works. You'll form deep, trusted partnerships with A&D's sales leadership, the Commercial Operations Manager, the COO, and key stakeholders across Finance, GTM Operations, and Product. Your work will be the connective tissue between the business's ambitions and the infrastructure that makes them achievable. This isn't a role about maintaining the status quo. It's about establishing the governance, CRM foundations, shared processes, operating cadence, reporting, and commercial discipline that enable predictable, scalable growth — and progressively embedding that capability into the business as it matures. You'll report directly to the Revenue Operations Director overseeing A&D. How to make an impact A&D Operational Partnership This is where it begins. To support the business growth and before systems can scale, the business needs to be heard — and you'll be the person doing the listening. Embed yourself as the primary operational partner to A&D's Commercial Operations Manager and commercial leaders, earning the credibility to become their first call when something needs to work better. Lead the end-to-end setup of A&D in Salesforce and associated tooling — pipeline structure, opportunity stages, reporting views, forecasting cadences — standing up an operational foundation that gives the business unit full confidence from day one. Translate the business's commercial needs into scalable system and process solutions, ensuring what gets built reflects what A&D actually needs to grow — not just what's easiest to configure. Serve as A&D's focal point into centralised functions — Compensation, Enablement, and Analytics — making sure the business unit gets the right support, at the right time, from shared services. Progressively transfer capability and ownership into the business as A&D matures, so your impact compounds rather than creating dependency. Salesforce & Systems Ownership The systems you own are the backbone of commercial confidence. You'll ensure they stay fit for purpose as A&D scales. Drive and continuously improve the Salesforce CRM architecture that underpins pipeline management, forecasting, reporting, and commercial governance — working directly with the Salesforce development team to make A&D's vision a reality. Own platform consistency and data quality standards across the business unit, ensuring Salesforce is the single source of truth that leaders can rely on — not a source of doubt. Evaluate, onboard, and manage commercial tooling integrations, keeping the tech stack coherent, purposeful, and aligned to what the business needs to grow. Develop and maintain executive-level reporting and dashboards that give A&D leadership genuine confidence in pipeline health, forecast accuracy, and commercial execution. Processes & Governance Standa