Research Program Manager I - Department of Medicine at Medical College of Wisconsin in Milwaukee, WI

Job description

Summary Work independently, under the direction of the Program Manager II, Vice Chair for Clinical Research, or Executive Administrator to manage the activities of a department-wide clinical research program. Oversee daily operations of research staff and engage in trial support as needed. Provide clear direction, mentorship, and operational guidance to research staff to ensure alignment with institutional research priorities and CTO program goals and operating model. This includes setting expectations, communicating strategic objectives, supporting decision‑making, and proactively removing barriers to progress. Promote a culture of accountability, collaboration, and continuous improvement by offering regular feedback, facilitating skill development, and fostering open communication across the team. Primary Responsibilities Maintain program timelines including tracking deadlines for program deliverables. Management of trial budgets and staff effort. Schedule people and assess resources. Assist with staff recruitment and training of staff & faculty Coordinate the development of program materials including educational materials, guidelines, processes, forms, and reports. Oversee the collection, analysis, and dissemination of program data. Develop, implement, and maintain databases and files. Produce regular reports on activation timelines, enrollment, financial performance, and compliance for program stakeholders. Develop, implement, and maintain databases and files related to the program. Organize internal and external meetings, site visits, and special events. Participate in training for programs participants. Serve as content expert for institutional regulatory platforms (i.e., OnCore, eBridge, Florence) Ensure program data and progress are reported to program stakeholders. Ensure compliance with regulatory and institutional policies, including research platforms. Train and support staff on systems and processes Participate in the development of program resources through literature searches, contact with outside programs, and review of funding opportunities. Participate in appropriate committees relevant to the advancement of the program and the profession or area of research. Serve as a liaison to institutional partners. Communicate institutional changes to investigators and staff and suporrt adoption. Other duties as assigned. Knowledge – Skills – Abilities Knowledge of technical, business, consultation, project management, and cultural awareness. Working knowledge of clinical trial operations, activation, and regulatory requirements (e.g., ICH-GCP, FDA and IRB requirements) Proficiency with clinical trial management systems and data-driven reporting Change Leadership; ability to guide teams through new systems and standardized processes Customer focus, building trust, communication, critical thinking, and influencing skills Qualifications Appropriate experience may be substituted for education on an equivalent basis. Minimum Required Education: Bachelor’s degree Minimum Required Experience: 6 years Preferred Certification / Licensure(s): Certified in Clinical Research through ACRP or SoCRA Preferred Experience: Clinical trials management, including ability to manage complex study portfolios Study activation experience, including budget and regulatory start-up Regulatory knowledge / compliance oversight Leadership / Team development Staff training, onboarding, education Problem solving / conflict resolution Familiarity with reserach platforms e.g., OnCore, Florence, TrialConnX Strong trial budget management Physical Requirements Work requires occasionally lifting moderate weight materials, standing, or walking continuously. Work Environment Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment. Sensory Acuity Ability to detect and translate speech or other communication required. May occasionally require the ability to