Repetitive Benefit Specialist 1 at Principal in Des Moines, IA

Job description

What You'll Do Principal is looking for a Repetitive Benefits Specialist 1 to join our Annuity Services team! In this role, you will analyze and process complex transactions to create and maintain computerized retirement and repetitive payment records for customers within established timing & quality standards. Review and perform more complex accounting and transactional activities related to retirement and repetitive payments, taking into consideration compliance requirements, contract restrictions, legal documents, and tax considerations. Investigate and resolve accounting and transaction problems, including balancing/reconciling recordkeeping for retirement and repetitive payment records. Somewhat independently analyze more complex internal and external customer requests. Accurately and promptly handle the transactions needed to establish and update computerized retirement and repetitive payment records. Ensure appropriate materials and forms are provided. Be able to meet productivity and quality measurement goals. May participate in the training and development of team members. Provide technical and problems solving expertise and assist with procedural updates. Communicate orally and/or in writing with internal and external customers to obtain missing information. Consult available resources including technical documentation, co-workers and subject matter experts to perform daily tasks. Make suggestion for improvements in procedures and provide solutions. Perform other job-related duties or special projects as required. Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years! Who You Are 2+ years of experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Strong knowledge of contract provisions, pension and repetitive payment recordkeeping and accounting systems required. Must have strong math and 10-key skill. Must have good interpersonal, analytical, organizational, decision making and customer service skills. Must have ability to adapt to frequent change, handle a large volume of work and balance working independently with working in a team environment to meet customers' needs and achieve overall goals. Must have the ability to utilize various mainframe/PC applications including work processing and spreadsheets. Salary Range Information Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range $18.17 - $28.27 / hour Salary Details The following locations are examples of market-specific salary ranges across different geographies. Wichita, KS: $18.17 - $21.20 / hr Des Moines, IA: $19.18 - $22.37 / hr Charlotte, NC: $20.19 - $23.56/ hr Chicago/Minneapolis: $22.21 - $25.91 / hr Los Angeles/New York City: $24.23 hr - $28.27 / hr Time Off Program Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short-term illness. Pension Eligible Yes Additional Information Work Environments This role offers remote work options, offering the flexibility to work from a home-based environment. Work Authorization/Sponsorship At this time, we are not considering applicants who need any form