Release Train Engineer – Cloud Product Team at Fiserv in Berkeley Heights, NJ

Job description

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Release Train Engineer – Cloud Product Team About your role As a Release Train Engineer for the Cloud Product Team, you will coordinate Agile delivery across cloud, cybersecurity, and platform engineering teams. You will facilitate planning and execution, manage cross-team dependencies, improve delivery visibility, and help teams deliver secure, reliable cloud capabilities that support enterprise modernization. What you’ll do Lead and facilitate Program Increment planning, Agile Release Train syncs, system demonstrations, and inspect-and-adapt events. Coordinate planning and execution across cloud, cybersecurity, platform engineering, product management, and other technical teams. Manage the flow of work through the Agile Release Train using Jira Align, Azure DevOps, or comparable Agile delivery tools. Identify and coordinate cross-team dependencies, risks, impediments, and delivery commitments. Partner with Product Management and technical leaders to align priorities, roadmaps, capacity, and delivery plans. Coach Scrum Masters, Product Owners, and delivery teams on Lean-Agile practices and SAFe principles. Promote continuous improvement by evaluating delivery results, facilitating retrospectives, and supporting measurable improvement actions. Maintain visibility into shared backlogs, milestones, risks, dependencies, and delivery status. Define, monitor, and communicate Agile Release Train metrics, including predictability, flow, quality, and delivery outcomes. Facilitate communication among distributed teams and technical and business stakeholders. Escalate and support the resolution of delivery risks and issues that affect multiple teams. Support governance, compliance, and audit-readiness activities through consistent planning, documentation, and delivery practices. Contribute to Agile maturity assessments and recommend practical improvements to team and program delivery processes. Provide guidance to team members and share Agile delivery knowledge without direct people-management responsibility. Experience you’ll need to have 4+ years of experience in Agile delivery, technology program delivery, project management, product delivery, or a related field. 3+ years of experience serving as a Release Train Engineer, Agile Program Manager, Senior Scrum Master, or in a comparable role coordinating multiple Agile teams. Experience facilitating Program Increment planning and other large-scale Agile planning and delivery events. Experience managing dependencies, risks, impediments, and delivery commitments across multiple technical teams. Experience using Jira Align, Azure DevOps, Jira, or comparable Agile planning and delivery tools. Working knowledge of Lean-Agile practices and the Scaled Agile Framework. Experience developing and communicating delivery metrics, program status, risks, and recommendations to technical and business stakeholders. Experience working with cloud, platform engineering, cybersecurity, DevSecOps, infrastructure, or software delivery teams. Demonstrated ability to facilitate complex discussions, resolve conflicts, influence without direct authority, and drive decisions. Bachelor’s degree in computer science, engineering, information technology, business, or a related field, or an equivalent combination of education, related experience, and/or military experience. Experience that would be great to have SAFe Release Train Engineer certification. SAFe Agilist, Certified Scrum Professional, Proje