Regional HR Coordinator at Keyloop in Prague

Job description

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Duties and Responsibilities: • Employee Lifecycle Administration • Support onboarding activities, including preparing documentation, system setup, and coordinating induction schedules • Process offboarding tasks such as exit documentation, systems termination, and final checks • Maintain accurate and up-to-date employee records across HR systems and shared drives HR Data Management & Reporting • Input, update, and audit data in HRIS and related systems to ensure accuracy and compliance. • Support HR audits by providing required documentation and data. Employee Support & Ticket Handling • Serve as a first point of contact for employees regarding HR policies, processes, and self-service guidance. • Manage and resolve HR queries within SLA through the ticketing system • Escalate complex cases to HRC Team Leads, HR Managers or HRBPs as appropriate. Documentation & Compliance • Draft employment letters, contract variations, and standard HR documents with accuracy and consistency. • Support compliance with local labor laws, internal policies, and data privacy requirements. • Ensure proper document storage, version control, and audit readiness. Payroll & Benefits Administration Support • Prepare and validate monthly payroll change inputs (new hires, leavers, salary changes, allowances). Assist employees with benefits enrollment and benefits-related • queries. • Partner with payroll, vendors, HR Managers and benefits teams to ensure timely, error-free processing. • Assist HR Manager and Compensation and Benefits team during the renewal period, when applicable. Process Support & Continuous Improvement • Identify efficiency opportunities and suggest improvements to workflows or documentation. • Participate in small/medium-scale projects or process rollouts led by the HR Operations team. • Support HR Operations or cross-functional projects, such as system enhancements, policy rollouts, or process harmonisation. • Identify improvement opportunities, propose solutions, and help implement workflow or documentation changes Cross-Functional Collaboration • Work closely with HRBPs, HRMs, Talent Acquisition, Payroll, Finance, Compensation & Benefits and IT to ensure smooth employee operations. Coordinate with external vendors (e.g., background screening, benefits providers) when applicable. Skills and Abilities: Attention to detail Demonstrates strong accuracy and attention to detail across data entry, documentation, and HR administrative tasks. Consistently ensures that employee records, system updates, and HR documentation are complete, up to date, and compliant with internal standards and regulatory requirements. Handles sensitive information with a high level of confidentiality and precision, reducing errors and supporting reliable reporting and decision-making. This accuracy contributes to smooth HR operations, timely issue resolution, and a positive employee experience. Communication: Demonstrates clear, professional written and verbal communication skills, enabling effective support for employees, vendors, and third-party teams. Communicates information accurately and thoughtfully, adapting style and tone to suit different audiences and situations. Ensures expectations, processes, and outcomes are clearly understood, helping to resolve queries efficiently and build strong, collaborative working relationships. This approach suppo