Quality Specialist II at Lightspeed Commerce in Manila

Job description

Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We have bike enthusiasts, foodies, video game heroes, dog and cat lovers, movie buffs, musicians, and every variety of people. Lightspeed was founded on the principles of diversity and inclusion and our daily practices and interactions reflect this commitment everyday. Wherever you look, you will find a friend in Lightspeed. If you’re keen to join, we’re looking for a Quality Specialist II to join our team in Manila. As a Quality Specialist, you will play a key role in ensuring the quality, reliability, and scalability of Lightspeed’s products. Working closely within an agile squad, you will take ownership of quality assurance activities, partnering with Product, Design, and Engineering teams to deliver high-quality customer experiences. Beyond identifying defects, you will contribute to testing strategy, provide guidance on quality best practices, and help ensure new features and enhancements meet the standards required to support Lightspeed’s continued growth. What you’ll be doing: • Own quality assurance activities within your squad, partnering closely with Product, Design, and Engineering teams to ensure high-quality feature delivery. • Act as a quality subject matter expert for your team’s domain, developing and maintaining regression test coverage for new and existing functionality. • Promote quality best practices by guiding testing activities and collaborating with stakeholders to ensure solutions meet business and user requirements. • Design and execute comprehensive test plans and test cases, including boundary, edge-case, and end-to-end scenario testing. • Support other squads when needed by sharing knowledge, contributing to cross-functional testing efforts, and fostering collaboration across the Quality team. • Investigate defects using a variety of troubleshooting techniques and monitoring tools, providing actionable feedback to improve product quality and reliability. • Contribute to release planning by assessing testing progress, identifying risks, and helping teams make informed delivery decisions. • Partner with automation teams by identifying suitable test scenarios, documenting test cases, and supporting the expansion of automated test coverage. What you need to bring: We're looking for a candidate who has experience with the following: • Previous dedicated Software Quality Assurance experience. • Experience testing business processes and integrations across platforms such as Salesforce, Zendesk, and Intercom. • Proven experience working with bug tracking and management systems in a quality-focused role. • Strong understanding of Agile methodologies and experience working effectively within cross-functional teams. • Experience testing high-availability web applications across test, staging, and production environments. • Understanding of integration and contract testing, with experience using Postman or similar tools to test API connections considered an advantage. Our hiring process is very straightforward. The whole process will be conducted at the comfort of your own home, through Zoom or Google Meet. No need to go through Manila's heavy traffic! Be a changemaker You’ll enjoy: • Genuine career opportunities in a company that’s creating new jobs every day; • Work in a team large enough for growth but lean enough to make a real impact; • Exposure to modern and proven technology; • Ability to work and grow in a truly flexible environment; • Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story. Plus benefits designed to keep you happy, healthy and fulfilled. • Market-leading salary package • Permanent work from home setup • Coworking space available, if needed • We follow the PH holidays! • Benefits you can enjoy from day one: