Quality Assurance Director - Laboratories at Onterris in Orange, CA

Job description

About Us At Onterris, we build careers grounded in purpose, responsibility and real-world impact. “For Planet and Progress” is our north star that guides everything we do. We believe environmental responsibility and human progress are interconnected, interwoven and international. Our scientists, engineers, field teams, consultants and professionals collaborate across disciplines and geographies, guiding industries and governments, ensuring that communities and environments thrive. When you join us, you’re not just forging a career, you’re joining a movement. A movement for better thinking, smarter solutions and lasting impact. Together, we will advance our way of life and protect the integrity of our environment every step of the way. A Day in the Life Lead quality. Elevate performance. Create impact. As a Quality Assurance Director, you'll champion quality across our Orange Laboratory operations. In this influential leadership role, you'll oversee the Quality Management System for designated laboratories and service centers, support accreditation and compliance efforts, drive continuous improvement, and serve as a trusted partner to operational teams. You'll lead the strategies and systems that uphold our standards, strengthen our processes, and ensure confidence in every result we deliver within your area of responsibility. With deep expertise in laboratory quality and regulatory requirements, you'll help shape a culture where excellence is expected and continuous improvement never stops. The compensation range for this role is $100K - $120K , in addition to an annual bonus of 8%, commensurate with experience, skills, and geographic location. To thrive in this role, you'll be comfortable taking ownership of the following responsibilities: Leading the quality assurance team by fostering a culture of responsiveness, leadership, and continuous improvement. Mentoring and guiding staff to enhance performance and support their professional growth. Partnering with the laboratory director and operations managers to identify inefficiencies and implement solutions. Leading cross-functional change initiatives to optimize processes. Dedication to upholding the highest standards of ethics, integrity, and professionalism, ensuring confidentiality and discretion when handling sensitive company, personnel, and client information. Strategically managing laboratory accreditations, monitor regulatory updates, and maintain relationship with accrediting bodies while ensuring compliance with regulatory standards (e.g., TNI). Supervising proficiency testing, evaluating results, and developing corrective actions for any identified failures. Resolving non-conformances promptly. Overseeing the laboratory’s QA/QC and data integrity improvement activities. Ensuring standard operating procedures are accurate, well-organized, technically sound, aligned with operational goals, and compliant with applicable guidelines. Overseeing personnel training records (e.g., demonstration of capability), ensuring completion, documentation, evaluation for improvements while meeting accreditation requirements. Managing non-conformances, corrective actions, and preventative actions by utilizing root cause analysis tools to document, resolve, monitor outcomes effectively to prevent reoccurrences. Collaborating with the laboratory team to evaluate and implement efficiency, accuracy, and safety improvements. Leading the development and execution of operational goals, efficiency plans, and enhancing the QA program and the QA Manual by integrating best practices such as statistical control and risk-based approaches. Developing and delivering QA/QC training to engage staff and promote compliance with ethical standards. Documenting validations of new test and measurement services. Planning, conducting, and documenting internal audits, data assessments, and external audits with third-party assessors, clients, and accrediting bodies. Addressing deficiencies and providing actionab