PSR Quality Leader at GE Vernova

Job description

Job Description Summary The Power Sensing and Regulation Product Line Quality Leader develops and deploys the global quality strategy for the Power Sensing and Regulation product line. The role covers quality planning, quality assurance, quality control and the Quality Management System across the full product lifecycle, from tendering and product development to sourcing, manufacturing, project execution and service. The role is reporting to the Product Line Leader, and functionally to the Business Line Quality Leader. The Product Line Quality Leader functionally leads factory quality leaders and collaborates with engineering, operations, sourcing, project and business leaders. The role is accountable for a strong quality culture, high customer satisfaction, prevention of customer escapes and continuous improvement of product and process quality. Job Description Key Responsibilities · Develop and deploy the global quality strategy, priorities and governance for the Power Sensing and Regulation product line, in full alignment with Power Transmission’s Quality roadmap. · Drive the Zero-Defect Framework towards Level 4 through clear action plans, standard work, capability building and regular progress reviews. · Ensure holistic integration of the factories' Quality Management Systems into Power Transmission's Business Management System. Take an active role in shaping the QMS to support the evolution of the business, in partnership with Power Transmission's central functions. · Functionally lead and coach the factory quality teams. Set common standards, operating rhythms, measures and expectations across sites, and be accountable for meeting the Product Line Quality KPI targets. · Be accountable for fulfilling quality engineering requirements during New Product Introduction (NPI) in the Product Line. Cover the full process from Design FMEA and Process FMEA through Control Plans and Reaction Plans, and drive aligned quality-built-in roadmaps across the Product Line. · Lead complex global customer complaints and root cause analyses. Ensure rapid containment, clear customer communication, verified root cause and sustainable corrective action. · Apply lessons learned and read across with factories and functions. Ensure relevant learning is built into risk analyses, standards and process controls. · Drive a strong problem-solving culture using structured methods such as 8D, 5 Why, Ishikawa and fault-tree analysis. · Use digital tools, data analytics and AI to improve prevention, traceability, risk detection and decision-making. · Manage and drive the Customer Experience (CX) roadmap for the Product Line. Translate customer feedback and quality performance into clear priorities and improvement actions. · Monitor and improve customer escapes, cost of poor quality, complaint closure, audit findings and first-pass yield. · Build strong cross-functional teams with technical experts and business leaders to solve quality issues and deliver improvement plans. Qualifications and Experience · University degree in Electrical Engineering, Mechanical Engineering, Industrial Engineering or a comparable technical field. · At least 10 years of experience in quality, engineering or manufacturing, including leadership of global or multi-site activities. · Strong technical knowledge of power sensing and regulation products, including design, manufacturing, testing, installation and service risks. Experience with instrument transformers, sensors, voltage regulation equipment, monitoring systems or related control technologies is preferred. · Strong knowledge of Design FMEA, Process FMEA, APQP, Control Plans, Reaction Plans, MSA, SPC, process capability and ISO 9001. · Experience with IEC or IEEE standards is a strong advantage. · Proven experience leading major customer complaints, structured root cause analysis and corrective action programmes. · Experience with digital quality systems, data analytics, automation or AI applications is an advantage. · Flu