Property Claims Advocate at Lockton Companies in Philadelphia, PA

Job description

About Lockton Northeast For the Northeast Series, you’ll find our people in the metropolitan areas spanning Washington DC, Philadelphia, New York City, Hartford, Norwalk, Boston, and Portland ME. With our unmatched work ethic, and an ability to go above and beyond to make a difference for our clients, the Northeast continues to experience double-digit (organic!) growth. We offer a flexible & hybrid work environment that allows our Associates to split their time between in-person and remote. Position Overview Lockton is growing, as is our Risk Services Team in the Northeast! We are looking for a Property Claims Advocate in the New York City Metro, D.C. Metro, Philadelphia, Boston or Hartford areas with 5+ years of relevant insurance industry experience handling Complex Property Claims. This role will provide technical expertise and advocacy for clients in the event of first party loss that is significant, complex, or contentious from claim initiation to claim closure. The Property Claims Advocate will communicate frequently and identify and manage expectations of all parties involved in the claim to include client team, Lockton account team and carrier partner team members. Core Responsibilities Manage first party claims from first notification to settlement that require cradle-grave advocacy. Assist internal and external clients with coverage analysis, issues, measurement disputes, and other claim challenges. Request and secure advance payments against claim indemnity upon identification. Manage relationships between internal and external claim teams over the lifespan of claim. Communicate with the Lockton business unit or series on all claim issues including analytics, policy issues, claim development and quantum. Assist client with identification and engagement with valued vendor partners that could be needed during the life of the claim. Vendors to include forensics accountants, engineers, or legal partners. Participate in new business opportunities, identify cross-selling opportunities, and demonstrate Lockton service values to win clients. Identify and liaise professionally with carrier partners and adjusters on claim issues as advocate for clients and with thorough knowledge of coverage and claim issues. 5+ years’ experience in management and handling of complex or high value first party claims in all industry verticals. Bachelor’s degree preferred, or a business-related program and/or experience is required. Significant experience in the insurance industry with understanding of industry best practices. Strong knowledge and ability to demonstrate technical expertise of commercial property forms. Developed analytical and organizational skills with attention to detail. Ability to identify and communicate effectively, pre-loss scenarios that impact client or prospect. Experienced oral and written communication, presentation and negotiating skills. Must be legally authorized to work in the United States and not require sponsorship for this position, now or in the future. Benefits Lockton is committed to advancing diversity and inclusion. We have a dynamic entrepreneurial culture in which our people are empowered to make a difference to better serve client needs. We are committed to giving back to our communities and we are invested in your success. We offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing organization. **NO AGENCIES PLEASE** Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placem