Project Manager, Transformation at Manulife in Toronto, ON

Job description

We're looking for a highly motivated Project Manager, Transformation to help drive strategic initiatives across Canada Operations. In this role, you will lead complex, cross-functional transformation programs from ideation through implementation and benefits realization, ensuring alignment with business strategy and operational objectives. You will partner with senior leaders, business stakeholders, and project teams to deliver measurable outcomes while strengthening governance, change adoption, and organizational effectiveness. This is an excellent opportunity to influence large-scale business and digital transformation initiatives while building strong executive partnerships. Position Responsibilities Transformation Delivery & Execution: Lead end-to-end delivery of strategic transformation initiatives, ensuring projects are delivered on time, within scope, budget, and quality expectations. Develop and manage integrated project plans, milestones, dependencies, resource requirements, and delivery roadmaps. Governance, Planning & Reporting: Establish and maintain strong project governance, including risk, issue, dependency, and decision management. Prepare executive presentations, steering committee materials, status reports, and leadership updates that translate complex information into actionable insights. Stakeholder, Risk & Financial Management: Build strong relationships across business and technology teams to drive stakeholder alignment, facilitate decision-making, and support change adoption. Manage project budgets, forecasts, and benefit realization activities while proactively identifying and mitigating delivery risks. Required Qualifications 5-8+ years of project or program management experience leading large-scale business transformation initiatives. Demonstrated experience delivering complex, cross-functional programs within insurance, financial services, or other highly regulated industries. Proven success managing project scope, schedule, budget, resources, risks, dependencies, and stakeholder communications. Strong governance, reporting, and executive communication skills, including development of steering committee and leadership materials. Bachelor's degree in Business, Finance, Operations, Technology, or a related field (or equivalent experience). Preferred Qualifications PMP, PgMP, Agile, Scrum, Prosci, Lean Six Sigma, or other project/change management certification. Experience leading enterprise-wide digital transformation, operational excellence, or organizational change initiatives. Strong financial acumen, including budget management, forecasting, and business case development. Excellent executive presence with the ability to influence senior stakeholders and drive alignment across competing priorities. Experience managing multiple concurrent initiatives with significant organizational impact. When You Join Our Team We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see The role being advertised is an existing vacancy. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or