Program Manager, Design & Research Operations at Oracle

Job description

We’re looking for a Program Manager, Design & Research Operations to help our Experience Design organization work effectively at scale. You’ll manage a small Design & Research Operations team and lead a defined set of strategic programs across Design, Research, and Product. Research Operations experience is especially important. Experience spanning both Research Operations and Design Operations is highly valued. You’ll partner with Design and Research leaders to identify operational needs, improve ways of working, and deliver programs that support the broader organization. As our organization becomes increasingly AI-enabled, you’ll help teams adopt practical tools and workflows that reduce friction, improve access to insights, and support better collaboration. What we’re looking for 8–10 years of management experience, including managing, coaching, and developing a team. 5+ years of focused Research Operations experience; experience across both Research Operations and Design Operations is especially valuable. Strong program management and operations experience in a product, design, research, or technology organization. An MBA or equivalent experience. Experience identifying high-impact opportunities and taking programs from definition through execution. A strong understanding of Design and Research workflows, tools, and operational needs. Experience building processes and programs that work across a large or complex organization. The ability to communicate clearly with project teams and senior leaders, including presenting progress, risks, results, and recommendations. Experience improving collaboration, documentation, and knowledge sharing across functions. Expertise in AI-enabled ways of working and sound judgment about where new tools can improve team effectiveness. The ability to move between organizational strategy, team leadership, and hands-on problem solving. We’re especially interested in candidates who can help Design and Research teams adapt thoughtfully as their tools and practices evolve. What you’ll do Manage, coach, and develop a small Design & Research Operations team, setting clear priorities and helping team members grow their program leadership skills. Drive a defined set of priority Design & Research Operations programs, partnering with leadership to set priorities, plan the work, and deliver results. Define program goals, milestones, ownership, and measures of success; lead initiatives through execution while contributing hands-on where needed. Strengthen Research Operations across planning, tooling, knowledge management, governance, vendor and participant processes, and access to insights. Partner with Design and Research leaders to turn operational needs into scalable processes, systems, and ways of working. Improve communication, documentation, and knowledge sharing so teams understand decisions, responsibilities, and progress. Use program outcomes and operational data to give senior leaders clear recommendations, surface tradeoffs, and support decisions. Help evolve ways of working as AI changes how Design, Research, and Product teams operate. Identify and scale AI-enabled workflows that improve efficiency, quality, and access to insights. Coordinate work across functions, resolve obstacles, and continuously improve programs based on results and feedback. Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $101,400 to $209,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are