Program Manager at Sirion

Job description

About Sirion Sirion is the world’s leading AI–native Contract Lifecyle Management (CLM) platform , transforming the end-to-end contracting journey for enterprises. With Agentic AI at the core, the platform’s extraction, conversational search, and AI-enhanced negotiation capabilities have revolutionized contracting across Fortune 500 companies like IBM, Coca Cola, Citi and GE. With more than 800 employees across the globe, Sirion comprises a team of AI engineers, legal experts and researchers who are working relentlessly to build reliable and trustworthy CLM for businesses of tomorrow. Recognized by Gartner, IDC, and Spend Matters as a consistent CLM leader, Sirion sets the innovation benchmark for the category. For more information, visit www.sirion.ai . Power the Future of AI & Why This Role Matters Join Us as a Program Manager, step into a high-impact role where you’ll lead the implementation of Sirion’s next-gen digital platform across complex, large-scale programs in the Critical Infrastructure domain. You’ll be the customer-facing force driving delivery excellence, stakeholder alignment, and seamless integration with existing project management ecosystems. How You’ll Make an Impact : Lead Implementation Delivery: Serve as the primary customer-facing lead for program execution, ensuring seamless setup, configuration, and onboarding across complex environments. • Drive Stakeholder Alignment: Partner with client business units and key decision-makers to define requirements, align expectations, and maintain strong engagement throughout the lifecycle. • Translate Needs Into Solutions: Assess customer environments, shape the right configuration approach, and guide offshore teams to execute design with precision. • Ensure Delivery Excellence: Oversee governance, quality reviews, and go-live readiness to deliver on time, on scope, and at enterprise-grade standards. • Enable Adoption & Change: Conduct workshops, training, and change-management initiatives that help customers adopt new systems and processes with confidence. • Maintain Operational Stability: Monitor platform performance, resolve issues proactively, and collaborate with product/engineering teams to drive continuous improvement. • Manage Program Execution: Lead program planning, risk management, reporting, and team coordination to keep delivery smooth, transparent, and outcome-driven. Skills & Experience You Bring to the Table • Program/Project Leadership: 6+ years of experience managing large-scale implementations or programs within enterprise environments, ideally in Critical Infrastructure or similar complex domains. • Customer-Facing Delivery: Proven experience engaging directly with enterprise customers, leading discussions, resolving escalations, and driving stakeholder alignment. • Implementation Expertise: Strong background in system configuration, solution deployment, and integrating digital platforms with existing project management ecosystems. • Process & Governance: Hands-on experience establishing project controls, governance models, delivery frameworks, and reporting structures. • Technical Acumen: Familiarity with Project Management tools, digital platforms, SaaS environments, or CLM/contract operations is a plus. • Change Management: Demonstrated ability to lead training, drive adoption, and influence user behavior through structured change initiatives. • Cross-Functional Collaboration: Comfort collaborating with product, engineering, support, and offshore delivery teams to unblock issues and accelerate outcomes. • Communication & Stakeholder Management: Excellent communication skills with the ability to engage senior leaders, present updates, and manage expectations across diverse teams. • Risk & Quality Mindset: Strong command over risk assessment, issue resolution, and quality assurance to maintain delivery excellence. • Tools Expertise: Proficiency with program/project management tools (Jira, Smartsheet, MS Project, Asana) and collaboration platfor