Program Management Associate at JPMorganChase in Mumbai

Job description

If you are highly analytical, organized and detailed, yet able to extrapolate and summarize key information, as needed; have experience in leading or participating in small to medium-scale projects and business process mapping; have led or contributed to legal entity merger or acquisition-type projects, preferably, then your search ends here. As a Project Manager in the 'Chief Administrative Office - Purchase to Pay (Tech Product Management team)’, you’d be part of a team that is responsible for the global governance and standards of all projects across its businesses and ensures complete alignment of project portfolios with strategic priorities. In addition, the team centralizes the review and prioritization of all demand – whether new projects or modifications to existing work and provides oversight and transparency of all project activities, risks and dependencies. We currently manage a portfolio of 150+ projects that support firmwide initiatives, business model redesigns, business process improvements, short-term pilots, enhancements and technology deployments and migrations – of which around 70% relate to the firm’s legal entity mergers & acquisitions, new onboardings and liquidations that you’d be part of. The team is dedicated to ensuring full transparency, alignment, consistency in approach, cross-functional coordination and risk management across all portfolios/ projects. The team partners with the CAO businesses - including Global Security, Global Real Estate, Global Supplier Services, Amenity Services, Corporate Insurance Services, Technology, Lines of Businesses, Controllers, CAO Controls, and other groups, as needed. The team includes dedicated full-time Program/ Project Managers responsible for full end-to-end management of a portfolio of complex, multi-functional, high-risk projects. The Portfolio Manager for CAO PMO is responsible for day-to-day management of all project and portfolio information, standards and reports; supported by Program Managers. All Program Managers are supported by a team of Project Managers and Project Analysts/ Test Managers that support project deliverables, development of standards and lead small to medium-scale projects. Job responsibilities: Support CAO PMO Program Managers with project and portfolio deliverables, including: Lead and/ or participate in design sessions and requirements gathering sessions to capture business/ functional requirements, business rules and controls. Interface with cross-functional stakeholders to outline and confirm that their project plan actions are followed up and completed within the stipulated deadlines. Translate business requirements to functional/ technical specifications, as needed. Support test management, as required – including creating test strategies, test execution plans, test scripts, tracking execution progress, defect management (i.e., own the resolution of issues/ defects arising during testing and post-production support), managing test execution summary reporting, tracking pre-implementation readiness, providing post-deployment support, creating project documents and owning the archival for the assigned projects. Also, lead project working group/ UAT status meetings/ ad-hoc meetings, as required. Lead UAT/ Hypercare tollgates – ensuring all stakeholders approve before moving to the next project phase. Document minutes of meetings; follow up on open actions to closure; report on project status and own project plan updates for assigned projects. Support first review of project documentation/ minutes drafted by Project Analysts – for projects assigned. Contribute and summarize lessons learned across the CAO portfolio. Establish training and procedures that support project goals and stakeholder adoption. Provide analytical and logical thinking to understand and analyze complex business processes, identifying risks and defining possible solutions. Lead small projects for CAO PMO – from concept through closure and guide/ support/ track acti