Program Management Analyst - DSD at Five Below in Philadelphia, PA

Job description

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 35,000 crew members who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every crew member believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! POSITION SUMMARY The Analyst is the data and system integrity expert for the Direct Store Delivery (DSD) organization. This role is responsible for identifying patterns, troubleshooting data discrepancies, and ensuring that information flows accurately between different company systems. The Analyst performs deep analysis of deliveries, receipts, and invoices to identify systemic issues, trends and opportunities for improvement. This role collaborates closely with Store Operations, Merchandising, IT, Accounts Payable and other cross-functional teams to ensure data accuracy and support effective decision making. The Analyst provides actionable insights that support financial reconciliation, inventory management, and business outcomes are accurate and actionable, surfacing critical information and providing insights to drive process improvements and resolve systemic problems. RESPONSIBILITIES · Reporting and Analytics: Using a combination of data mining and data modeling, leverage large datasets to generate dashboards and perform ad hoc analysis to support business inquiries and operational improvements. Continue to iterate existing corporate dashboards and vendor scorecards based on evolving business needs and findings, as program stabilizes and expands. Leverage holistic knowledge of program by serving as a SME to Store Ops, as they maintain store facing reporting. · System Data Monitoring: Monitor program data and exception resolution, collaborating with IT to ensure data warehouse reliability, resolve root causes, and support consistent access to critical reporting and insights. · Data Pattern & Trend Analysis: Regularly analyze reporting to identify recurring discrepancies in costs, quantities, and delivery patterns. With a thorough understanding of the end-to-end DSD process, communicate findings and recommendations to appropriate stakeholders. · Financial & Cost Reconciliation Support: Partner with the Buying and Accounting teams to investigate cost and unit discrepancies, chargebacks and credits, ensuring that the operational flow and data in our systems matches the vendor’s expectations to allow for automated processing. · Administrative Program Support: Partner with Store Operations to review store support tickets and identify themes and root causes of issues, providing the DSD team with the data needed to advocate for process or system improvements. QUALIFICATIONS · 3-5 years of retail management experience, supply chain, operations, or related field · Four-year degree, preferred · Experience conducting root cause analysis to diagnose, resolve business and operational issues and develop actionable recommendations · Experience querying large datasets to develop relevant reporting (ex: SQL, Python, Power BI) · Strong collaborative mindset, analytical and organizational skills with the ability to manage multiple priorities and deadlines and high degree of flexibility with an ever-changing environment · Expert in MS Excel and previous use of Microsoft PowerBI preferred. Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportuni