Profit Center Manager - Commercial Property, SSA at American International Group in Johannesburg

Job description

About the role What you need to know: This role manages all Divisional Underwriting within Sub Saharan Africa including the establishment, implementation and evaluation of production and profitability goals. This position has direct accountability for the business results of Commercial Property Sub Saharan Africa with respect to profitability, penetration and/or volume within a specific account, segment, geographic area, product or line of business.. The role provides overall leadership internally and externally for all Commercial Property Ensure that production growth targets are achieved and provide leadership to take remedial action to address shortfalls Take accountability for Profit Centre P&L Business Operations Establish / execute strategic business plans to achieve profitable growth in line with Profit Centre & country targets Prepare, manage and execute production and expense budgets in line with Profit Centre & country targets. Manage estimate and reporting processes and prepare ad hoc financial and management reports Manage and coordinate SLA’s with Operations to ensure operational efficiency and achievement of agreed customer service standards Portfolio Management Ensure adherence with all underwriting guidelines and bulletins Manage the portfolio in profitable and sustainable growth, closely following claims activity trends Ensure adherence with all reporting requirements Technical Underwriting Review, analyse and underwrite risks within underwriting authority Provide technical directions to underwriters in the Profit Centre Negotiate terms and conditions with clients and brokers Handle referrals as appropriate Play an active role in the development, supervision, negotiation and sign off of large programs by motivating limits and policy structures where referral is required Business Development and Retention Keep abreast of market changes and trends. Provide strategic direction for new business / new product development Seek opportunities to improve synergies and lead cross-sell initiatives with other profit centers Provide leadership for pipeline development and management Develop and maintain strong personal and professional relationships with brokers & clients Represent AIG on industry bodies and professional associations and organizations Performance Management Set objectives for direct reports, provide input for objectives of matrix reports and ensure that staff objectives / KPI’s are aligned to achievement of business goals Ensure that appropriate training and development is provided to meet regulatory requirements, build technical skill for delegation of underwriting authority and encouragement of personal growth Talent Management Work with HR to ensure that staff development plans are in place with feedback and follow-up Manage succession planning to develop & retain talent and build bench strength Ensure that the probability of the portfolio and production growth targets are achieved and provide leadership to take remedial action to address shortfalls Portfolio Management – implementation and adherence to the Property AQI Strategy ensuring targets are met. Expense control Manage all expenses within budget. Continuously work to reduce the expense ratio through constant attention to efficiencies and opportunities to maximize productivity through streamlining of processes Audit and Compliance Ensure adherence to audit requirements Ensure adherence to regulatory and compliance requirements What we’re looking for: Qualification Bachelor’s Degree (or equivalent) Insurance qualification required FAIS compliant Regulatory Examination (RE5) Experience 7-10 years short term insurance experience, including at least 3 years in line of business At least 2 years business management experience Technical Risk Analysis and Pricing Distribution Products Policies & Regulations Portfolio Management Leadership Dealing with ambiguity Customer Focus Negotiating Drive for results Building effective teams and develop Talent Prese