Professional Services Account Executive-Japanese at Adobe

Job description

The Opportunity We are looking for a Professional Services Sales Specialist (PSSi) with strong Japanese language capability to drive growth of Professional Services across Japanese -speaking customers. This is a quota-carrying role focused on selling consulting, implementation, architecture, onboarding, and advisory services, while acting as a trusted advisor throughout the customer’s digital transformation journey. The role works closely with License Sales, Solution Architects, and Delivery teams, and requires the ability to fluently engage Japanese -native stakeholders at both executive and operational levels. Key Responsibilities Sales Strategy & Execution •Own and drive Professional Services sales for a defined set of Japanese -speaking accounts. • Build and execute account plans, manage opportunities, and maintain an accurate services pipeline. • Identify, qualify, and close Professional Services engagements aligned to customer outcomes. • Lead RFP/RFI responses, pricing, negotiations, contracting, and internal approval processes. • Consistently meet or exceed monthly, quarterly, and annual services booking targets. Customer Relationship Management • Establish trusted relationships with Japanese -speaking customer stakeholders, including Clevel and senior decision-makers. • Engage customers in Japanese language discussions to understand business objectives, transformation goals, and success metrics. • Act as a strategic advisor, aligning services offerings with customer digital maturity and roadmap. Collaboration Across Ecosystem • Partner with License Sales, Solution Architects, Business Architects, and Delivery teams to co-create compelling proposals. • Ensure smooth transition from sales to delivery and remain engaged through project execution. • Act as a point of escalation for customer concerns and collaborate with consulting leadership for resolution. Customer Success & Growth • Support successful delivery outcomes by aligning expectations and value realization. • Identify expansion, follow-on, and renewal opportunities within existing accounts. • Build long-term advocacy by showcasing successful project outcomes and ongoing value. Required Skills & Experience Language & Market Expertise • JLPT N1 preferred; N2 minimum. Candidates with a postgraduate degree in Japanese from institutions such as JNU, DU, etc., are also in scope • Ability to fluently converse with native Japanese speakers in professional and business settings. Working Hours: Japan business hours Professional Experience • 5–15 years of experience in Professional Services Sales, Technology Consulting Sales, or Enterprise Services Sales. • Proven track record of quota achievement in a services or consulting-led sales role. • Experience selling enterprise consulting services, including implementation and advisory engagements. • Strong understanding of digital transformation, SaaS, cloud, digital marketing, CRM, or ecommerce ecosystems. • Experience navigating global procurement processes and complex enterprise deal structures. Core Competencies • Strong account planning, pipeline management, and forecasting skills. • Ability to structure and close moderate to complex services deals. • Excellent communication, presentation, and stakeholder management skills. • Comfortable working in a matrixed, global sales environment with distributed teams. Education • Bachelor’s degree (required) • MBA or Master’s degree in Business (preferred) What Makes This Role Unique • High-visibility role supporting strategic Japanese Customers. • Opportunity to act as a trusted advisor in complex digital transformation journeys • Strong collaboration with global sales and consulting leadership • Exposure to enterprise-scale consulting engagements across industries About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acroba