Product Owner, Digital Workspace at Dutch Bros

Job description

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. Position Overview: Dutch Bros is on a mission to make a massive difference one cup at a time. We're a high-growth, people-first company that values "love, acceptance, and kindness". Behind every cup we serve is a connected workplace - the tools, workflows, and AI capabilities that keep our shop crews, regional leaders, and corporate teams moving together. We’re seeking a Product Manager, Digital Workplace to join the Technology team at Dutch Bros. This role owns the digital employee experience end to end - the collaboration, communication, content, and workflow automation tools our people use every day - and it is deliberately hands-on. Microsoft 365 is the anchor of that portfolio (Teams, SharePoint, OneDrive, Viva, and the Power Platform), alongside the AI capabilities we deliver through Microsoft 365 Copilot and agentic solutions. In this role you won’t just manage a tech stack; you will be in it. You will study how work actually gets done across corporate, regional, and shop teams, find where time is lost to manual and duplicated effort, and then build the fix yourself - configuring the tenant, standing up Teams and SharePoint solutions, and shipping Power Platform flows, apps, and Copilot agents. You will take Copilot and agentic AI programs from prototype to enterprise scale, defining success measures and reporting business value in hours returned and cost avoided. Adoption is the product. You will build enablement at scale through a digital workplace Champions network, interactive workshops, and self-service resources you author yourself, and partner closely with Information Security, Infrastructure, Data, People, and Communications to ensure workplace and AI tools adhere to data governance, licensing, compliance, and cybersecurity standards. This is a builder’s product role. It requires strong product ownership, hands-on depth in modern workplace and collaboration technology, a willingness to work directly in admin centers and low-code tools, and the ability to translate technical capability into simple, inspiring, and actionable language for non-technical teams. Job Qualifications: Bachelor’s degree in information systems, computer science, business, or related field (or equivalent experience) with 8+ years in technical product management, digital workplace engineering or administration, or enterprise collaboration consulting and solution architecture roles. Deep hands-on expertise administering enterprise collaboration and productivity platforms, with primary depth in Microsoft 365 - Teams, SharePoint Online, OneDrive, Exchange Online, Viva, and the Microsoft 365, Teams, SharePoint, and Entra admin centers. Demonstrated experience personally deploying Microsoft 365 Copilot or comparable enterprise AI capabilities, including use case discovery, tenant and licensing configuration, pilot design, prompt and agent development, and measurement of business value. Hands-on experience building and shipping automated and agentic workflows on low-code platforms such as the Power Platform (Power Apps, Power Automate, Copilot Studio), including integrations with adjacent HR, ITSM, and line-of-business systems. Working proficiency with scripting and administration at scale - PowerShell, Microsoft Graph and the Graph API, and PnP tooling - to configure tenants, bulk-provision workspaces, and extract usage data. Comfort with hands-on troubleshooting: partnering with the service desk and endpoint teams on Intune-managed devices, escalations, and Microsoft support cases, and turning recurring issues into permanent fixes. Proven product management fundamentals: translating business needs into user stories, functional requirements, and a well-prioritized backlog using Agile methodologies. Experience using user re