Product Manager - Workday at Northeastern University in Boston, MA

Job description

About the Opportunity Job Summary The Product Manager owns the Workday platform end-to-end as a single, coherent enterprise product spanning Finance, HCM, Payroll, and Procurement. This role sits at the intersection of the business, functional teams, and technical delivery — translating business strategy into a unified Workday roadmap and ensuring that decisions are made in one module. The Product Lead is the accountable owner for the health, roadmap, governance, and value realization of the Workday ecosystem. 24/7 business continuity: This role requires occasional availability outside of traditional working hours to address urgent business needs as they arise, including, but not limited to, responding to security incidents, supporting software deployments, resolving software issues or system breaks, and addressing other critical operational requirements. The ideal candidate must be proactive and adaptable, ensuring minimal disruption to business operations by promptly addressing any issues, regardless of time or day. Flexibility and a strong sense of urgency are essential for success in this position. Other duties as required: This role requires flexibility in performing duties outside of the primary responsibilities to support evolving business needs. The ideal candidate must be adaptable and willing to take on additional tasks or projects as required, ensuring smooth operations across the organization. This may include stepping in to assist with cross-functional teams, handling unexpected challenges, or contributing to initiatives that support business growth and success. A proactive mindset and the ability to pivot quickly are essential for thriving in this dynamic environment. Hybrid work schedule: This role is hybrid and in the office a minimum of three days a week to facilitate collaboration and teamwork. In-office presence is an essential part of our on-campus culture and allows for engaging directly with staff and students, sharing ideas, and contributing to a dynamic work environment. Being on-site allows for stronger connections, more effective problem-solving, and enhanced team synergy, all of which are key to achieving our collective goals and driving success. Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future. Minimum Qualifications Bachelor’s degree in business, Information Systems, HR, Finance, or related field (or equivalent experience). 5+ years of experience supporting or leading Workday (or comparable ERP/HCM platform) implementations or operations, with at least 3+ years spanning multiple modules (Finance, HCM, Payroll, and/or Procurement). Demonstrated experience owning a product roadmap or acting as a product/platform owner in an enterprise systems context. Strong understanding of Workday's data model, business process framework, security architecture, and integration methods (EIBs, Core Connectors, Workday Studio/Orchestrate, APIs). Experience coordinating cross-functional teams spanning business, functional, and technical disciplines. Track record managing Workday releases, testing cycles, and change management at an enterprise scale. Excellent stakeholder management and communication skills, with the ability to translate between business language and technical detail. Workday certifications in one or more pillars (Financial Management, HCM, Payroll, Procurement, Integrations, or Reporting). Experience with Workday Extend, Workday Orchestrate, or Adaptive Planning. Prior experience in a product management or platform owner role (e.g., Certified Scrum Product Owner, SAFe POPM). Experience operating in a multi-entity, multi-country Workday deployment. Familiarity with adjacent systems commonly integrated with Workday (procurement/supplier networks, tax engines, benefits carriers, treasury/banking systems, expense management). Key Responsibilities & Accountabilities Product & Roadmap Management Own the overall Workday pr