Product Manager at CDW in Bangalore

Job description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Position Description Product Manager – AI & Digital Solutions Role Overview At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. CDW is seeking a Product Manager to help define, build, launch, and continuously improve strategic solutions that solve meaningful customer business and technology challenges. The Product Manager will own the end-to-end solution lifecycle—from customer discovery and solution definition through launch and ongoing enhancement—for one or more solutions within CDW’s Solutions portfolio. This role partners closely with customers, Practice Areas, Engineering, AI teams, Delivery, Sales Enablement, Partner Management, and Solution Owners to develop scalable, repeatable offerings that combine technology, services, partner capabilities, AI, accelerators, and delivery methodologies. This role requires strong customer empathy, structured problem solving, and the ability to lead cross-functional teams in a fast-paced and evolving environment. Key Areas of Responsibility Customer Discovery & Solution Definition Define customer problem statements, target personas, use cases, business outcomes, and solution requirements through customer engagement and market research. Solution Strategy & Roadmap Develop solution strategies, value propositions, business cases, and roadmaps aligned to customer needs and CDW priorities. Create and manage a prioritized backlog of solution enhancements, features, and capabilities. Solution Development & Delivery Lead solution development across Engineering, Delivery, Practice Areas, and Partner teams. Drive solutions through the defined lifecycle from discovery and planning through build, testing, launch, and continuous improvement. Ensure solutions are scalable, secure, commercially viable, and operationally ready for delivery. Define implementation guidance, delivery playbooks, reference architectures, reusable assets, and supporting documentation. Manage priorities, dependencies, risks, and tradeoffs while aligning diverse stakeholder groups. AI, Feedback & Continuous Improvement Gather customer, seller, and delivery feedback and translate insights into solution improvements. Leverage AI, automation, and reusable intellectual property to improve customer outcomes and delivery efficiency. Establish success metrics and measure solution adoption, customer impact, and business outcomes. Working Model The Product Manager partners closely with a Solution Owner. The Solution Owner is responsible for commercial strategy, go-to-market execution, portfolio performance, seller adoption, and business success. The Product Manager is responsible for customer discovery, solution strategy, roadmap management, cross-functional execution, and ensuring solutions are scalable, repeatable, and ready for successful customer adoption. Qualifications Education and/or Experience Qualifications Bachelor’s degree or equivalent experience. 8+ years of experience in Product Management, Solutions Management, Presales, or related roles. Experience building enterprise solutions that combine technology, services, partner capabilities, and delivery models. Demonstrated ability to lead complex cross-