Product Lifecycle Management Coordinator at Itron in West Union, SC

Job description

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to help protect essential resources for today and tomorrow. Join us! As a Product Lifecycle Management (PLM) Coordinator, you will support the accuracy, integrity, and governance of product and master data throughout the product lifecycle. You will create and maintain records in PLM and ERP systems, coordinate cross-functional activities supporting change management, and maintain engineering drawings, reports, specifications, and related documentation in accordance with established documentation and quality standards. Success in this role requires a customer-centric mindset, attention to detail, accountability, and a collaborative approach, working across teams in a technology environment supporting the utilities and energy industry. Duties & Responsibilities Process item master data and change requests accurately and in accordance with established service-level expectations, responding to internal customer inquiries in a timely and professional manner. Demonstrate accountability and diligence in supporting internal controls, regulatory requirements, and established business processes. Maintain engineering and product documentation in accordance with applicable ISO requirements and documentation standards. Maintain accurate and current documentation and product data within designated document libraries and systems. Provide customer-centric problem-solving support, guidance, and responsive service to internal stakeholders, taking ownership of requests through resolution. Collaborate with cross-functional teams to coordinate and implement product data changes throughout the product lifecycle. Complete daily, weekly, and monthly processes accurately and consistently, including activities governed by applicable ISO procedures and organizational policies. Maintain complete and accurate audit trails for applicable data changes. Prioritize work effectively and adapt to changing business needs, dependencies, deadlines, and other critical factors. Contribute positively within a collaborative team environment. Conduct timely and accurate peer reviews of completed requests to support data quality, integrity, consistency, and shared team learning. Manage assigned workload effectively by estimating effort, establishing priorities, and proactively communicating potential delays. Develop an understanding of how master data is used across the organization and within systems relevant to assigned data domains. Identify patterns and opportunities within product and master data that may help create business value or improve data quality. Support the documentation of data dictionaries, processes, and business rules, providing accurate and timely updates as requirements evolve. Identify and recommend opportunities to improve process efficiency through streamlined workflows, automation, process rationalization, training, or education. Share knowledge collaboratively and provide guidance to new or less experienced team members. Required Skills & Experience 1–3 years of related professional experience involving product data, master data, engineering documentation, change management, document control, related disciplines. Bachelor’s degree in a related field or an equivalent combination of education and relevant experience. Experience creating, maintaining, or reviewing structured data and documentation with a strong focus on accuracy and data integrity. Ability to work collaboratively with cross-functional teams and provide responsive, customer-centric support to stakeholders. Strong organizational and prioritization skills, with the ability to manage multiple requests and communicate proactively. Demonstrated attention to detail and accountability when worki