Product Compliance Manager at Gentex in North Riley 3

Job description

At Gentex, you’ll help create innovative technologies that improve how people live, travel, and stay connected. Join a company driven by quality products across an evolving range of industries. POSITION OVERVIEW The Product Compliance Manager is responsible for leading product compliance activities for assigned product lines to ensure adherence to applicable laws, regulations, standards, and customer requirements across global markets. This role manages a team of inspectors and/or specialists and partners cross-functionally with Legal, Engineering, Quality, and Program Management to interpret regulatory requirements, mitigate risk, and maintain audit-ready documentation. WHAT YOU’LL DO Lead the execution and continuous improvement of product compliance programs to ensure alignment with global regulatory, industry, and customer requirements. Interpret and apply applicable regulatory requirements (e.g., UNECE, CCC, IMDS, AIS, VSTD, ISO, EU directives, environmental material compliance requirements, and related automotive regulations), translating complex regulations into actionable guidance for Engineering, Quality, Program Management, and Laboratory teams. Understand, support, and follow all applicable regulations in accordance with policies and procedures. Perform in-plant product inspections, follow-up service inspections and/or audits by approval and 3rd party agencies such as, but not limited to UL, FM, ETL, FDA, HC, ISO. Partner with Legal and cross-functional teams to review regulatory documentation, ensuring accuracy, appropriate approvals, and compliance with record retention requirements. Develop, implement, and maintain compliance policies, procedures, documentation standards, and recordkeeping practices to support audit readiness and regulatory adherence. Oversee regulatory submissions, product certifications, and interactions with third-party listing agencies (e.g., UL, FM, ETL), including product testing, sample submissions, and re-certifications. Monitor regulatory changes and assess potential impacts on products, processes, and documentation; identify, escalate, and mitigate compliance risks. Review Engineering Change Orders (ECOs), product changes, and technical documentation to evaluate compliance implications and provide recommendations. Support and participate in internal audits, external regulatory inspections, and customer assessments; ensure documentation is complete, accurate, and audit ready. Provide technical and regulatory support to internal stakeholders, OEMs, distributors, and customers regarding product applications and compliance requirements. Lead or support investigations related to compliance issues, including root cause analysis of field returns or audit findings, and partner with cross-functional teams to implement corrective actions. Manage compliance specialists and/or inspectors, with responsibilities including, but not limited to, hiring, onboarding, evaluating performance, communicating expectations, and handling and/or supporting disciplinary actions of team members pursuant to Company policies and procedures, assigning work, setting priorities, reviewing output, and ensuring timely completion of compliance activities. Coordinate completion of regulatory surveys, customer questionnaires, and compliance declarations for OEMs, governmental agencies, and environmental reporting. Maintain compliance-related documentation, including certifications, inspection records, and agency filings, ensuring proper retention and traceability. Other duties as assigned. HOW YOU’LL DO IT Attention to detail - Ensuring information is complete and accurate; following up with others to ensure that agreements and commitments have been fulfilled. Managing complexity - Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems. Communicating Effectively - Developing and delivering multi-mode communications that convey clear understanding, taking into account the