Process Excellence & Capability Development Consultant at Transunion in Lagunilla Heredia, DE

Job description

TransUnion's Job Applicant Privacy Notice Team Overview You will join a newly created team responsible for delivering process innovation and continuous-improvement initiatives across multiple locations. The team helps build a culture of sustainable change by embedding Lean Six Sigma methodologies and supporting frameworks that drive business transformation. This role reports to the VP, Operations.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management. Role Overview And Core Responsibilities Deliver Lean Six Sigma and continuous-improvement training, including virtual Green Belt, Yellow Belt, Operational Excellence, and other upskilling sessions. • Administer the day-to-day Lean Six Sigma training program, follow up with prospective participants to support class enrollment, and coordinate with Learning and Development to keep knowledge assessments current. • Develop, maintain, and refresh Continuous Improvement, Lean, Six Sigma, and Operational Excellence training materials using current best practices. • Coach newly trained associates as they complete case studies or apply continuous-improvement methods to business projects. • Identify and deliver service-improvement opportunities using process-improvement methodologies, workflow analysis, and innovative problem-solving approaches. • Lead Lean and process-improvement workshops with business stakeholders and Lean champions to generate practical solutions and support an ongoing program of change. • Analyze processes, trends, and variations to identify unnecessary complexity, productivity issues, risks, and opportunities for greater efficiency and effectiveness. • Own change initiatives from opportunity identification through delivery, applying internal governance and controls and managing business impacts, objectives, dependencies, and project risks. • Partner with team members and business-services departments to create support materials for revised processes, including training, reporting, and system enhancements. • Conduct post-implementation reviews to evaluate delivery and identify improvements for future initiatives. Required Knowledge And Experiences • 6-8 years of continuous-improvement experience in a comparable role, including project management and business analysis, to lead initiatives from concept through implementation. • Strong knowledge of Lean, Six Sigma, value-stream mapping, and related continuous-improvement concepts used to analyze processes and facilitate improvement workshops. • An accredited Lean Six Sigma Green Belt certification. • Experience delivering continuous-improvement initiatives across multiple jurisdictions and working with geographically distributed business stakeholders. • A business degree or equivalent work experience. Required Technical Skills • Proficiency with Microsoft Project, Visio, Word, Excel, Outlook, and PowerPoint. • Ability to apply process and value-stream mapping techniques in service-improvement workshops • Experience developing engaging training materials and facilitating virtual learning sessions. • English language proficiency (written and verbal) • Excellent written and verbal communication skills, including experience engaging partners, senior managers, and subject-matter experts. We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in: • Lean Six Sigma Black Belt certification • Business-analysis capability across requirements gathering, document and workflow analysis, surveys, and stakeholder interviews. • Strong analytical and project-management skills to translate business needs into operational requirements. TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good , which empowers our people to grow, innovate and con