Principal Officer at Visa in Mumbai, IN

Job description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Role Title: Principal Officer & Head – Visa GIFT City Branch: Business Function: Sales, Client Relationship Management, Revenue Operations, Regulatory Governance, Branch Leadership Level: Director Reports To: Country Manager – India Role Summary: The Principal Officer & Head – Visa GIFT City Branch will serve as the senior-most accountable executive for Visa’s GIFT City office and its IFSCA Ancillary License operations. This individual will act as the effective branch head (similar to a local office CEO) responsible for overall business leadership, regulatory oversight, revenue growth, client engagement, sales execution, and operational governance for Visa’s activities in GIFT City. The role will combine three major mandates: Principal Officer accountability for Visa’s licensed ancillary services activities in GIFT City. Commercial leadership for sales of Visa products, services, and solutions to GIFT City entities, including banks, payment service providers, fintechs, financial institutions, and other eligible clients. Branch leadership and revenue operations ownership, including targets, forecasting, pipeline governance, operational controls, stakeholder management, and cross-functional coordination. The successful candidate will be a commercially strong, regulatory-aware, senior leader capable of representing Visa with clients, regulators, internal leadership, ecosystem partners, and other strategic stakeholders. What the Principal Officer & Head – Visa GIFT City Branch Will Do: Principal Officer & Regulatory Leadership: Serve as Visa’s designated Principal Officer for its IFSCA Ancillary License in GIFT City. Ensure Visa’s GIFT City activities are conducted in accordance with the scope of the approved ancillary license and applicable IFSCA requirements. Act as the senior local point of accountability for the GIFT City branch’s regulated activities. Partner with Legal, Compliance, Risk, Finance, Tax, Regulatory Affairs, and business teams to ensure ongoing adherence to regulatory obligations. Maintain strong governance discipline across licensed activities, including documentation, approvals, reporting, records, and audit readiness. Ensure appropriate governance frameworks, standard operating procedures, escalation mechanisms, and internal controls are in place for the GIFT City office. Support regulatory inspections, information requests, internal audits, reviews, and management reporting. Ensure that material business, operational, regulatory, or control issues are escalated promptly to appropriate internal stakeholders. Represent Visa professionally in engagements with IFSCA, GIFT City authorities, industry forums, ecosystem bodies, and other relevant stakeholders, in coordination with Legal and Regulatory Affairs. Ensure that services offered from or through the GIFT City branch remain aligned with permitted activities, internal approvals, and applicable regulatory conditions. GIFT City Business Leadership & Branch Ownership: Lead Visa’s overall GIFT City office as the senior-most local executive responsible for business performance, operating rhythm, governance, culture, and execution. Own the local business agenda for Visa in GIFT City, translating regional and country strategy into a clear market execution plan. Develop and execute a strategic growth plan for Visa’s presence in GIFT City, including client acquisition, relationship ex