Principal I, ERP Business Analysis ((SAP) Change and Integration Management) at Alcon in Bangalore

Job description

Summary of Position: The ERP Change and Integration Management Principal Leads enterprise-wide SAP Change and Integration Management strategy, governance, and operational excellence across Alcon's global ERP landscape. Responsible for defining and advancing release management, transport governance, SAP Cloud ALM adoption, environment strategy, and deployment methodologies supporting ECC, S/4HANA, SAP BTP, and integrated application platforms. Acts as a trusted advisor to IT leadership, driving continuous improvement initiatives and ensuring operational stability across strategic transformation programs. This role is responsible for enabling stable, compliant system changes through effective transport management, SAP Solution Manager (ChaRM & SolDoc), and the transition to SAP Cloud ALM. The position collaborates closely with Basis, project teams, and business stakeholders to ensure the seamless delivery of releases and integrations across environments. Key Responsibilities: Release & Change Management Serve as Change & Integration Management lead for ERP transformation initiatives, ensuring deployment readiness, landscape strategy, and release governance throughout program execution Own enterprise release management governance across SAP and integrated applications Lead deployment strategy for major business transformation initiatives, including S/4HANA programs Establish release KPIs, deployment metrics, and governance reporting Conduct executive-level release readiness reviews and risk assessments Resolve complex transport, retrofit, and deployment challenges impacting multiple projects Execute SAP ChaRM Change Manager activities for projects and production support Define and plan release scope, sequencing, and deployment strategy based on approved changes Assess technical and functional impacts of changes (customizing and development) to safeguard production stability Establish and maintain change cycles, release and outage calendars, and governance standards Transport & Landscape Management Define enterprise transport governance standards and controls Lead strategic landscape planning activities supporting ECC and S/4 dual maintenance Drive landscape harmonization and technical debt reduction initiatives Oversee enterprise retrofit strategy across multiple SAP landscapes Define transport, deployment, and governance standards for SAP BTP applications and services Manage relationships with SAP and strategic partners to influence roadmap decisions, lifecycle management capabilities, and best practice adoption Oversee end-to-end transport management across all SAP environments using TMS Manage transport sequencing, dependencies, and conflict resolution Perform SAP landscape housekeeping and maintain system integrity and consistency Manage system refreshes and installations with Basis/Infrastructure teams SAP SolMan & Cloud ALM Lead enterprise SAP Cloud ALM adoption, governance, capability expansion, and lifecycle management strategy Own the SAP Cloud ALM roadmap and organizational adoption strategy Lead Cloud ALM capability assessments and future-state planning Evaluate Solution Manager to Cloud ALM transition approaches and recommend strategic improvements Partner with SAP and implementation partners on lifecycle management best practices Support SAP Solution Manager (ChaRM & SolDoc) Provide guidance and support on SolMan best practices to project and operations teams. Environment Strategy & Data Management Drive environment readiness initiatives supporting major ERP programs including S/4HANA Lead implementation and expansion of Qlik Gold Client capabilities Support test automation and data provisioning initiatives across the SAP landscape. Integration & Governance Lead Change & Integration Management activities supporting SAP S/4HANA upgrades and migrations. Define deployment methodologies supporting hybrid ECC and S/4 environments Collaborate with Architecture, Basis, Security, and Program Leadership teams Drive continuous