Principal Associate, Design Manager (Cafes) | Retail Bank at Capital One in McLean, VA

Job description

Principal Associate, Design Manager (Cafes) | Retail Bank Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work. The Role Capital One’s Retail Design Team is looking for a creative and innovative thinker with strong problem solving skills. In this position, you will be responsible for the design and management of projects and initiatives from concept to execution, focusing on the delivery of Capital One Cafes. Capital One is designing the next generation of financial spaces for our customers. Our Cafes create spaces for our customers to experience the brand in a low-pressure environment while also providing banking support when they need us most, with a focus on hospitality and retail presence. In this exciting role, you will work closely with key stakeholders to deliver results that will have a direct impact on Capital One’s physical presence in the retail marketplace. We are looking for candidates who want to join an ambitious, innovative, and customer-obsessed program. You will be joining a dynamic, highly skilled, and forward-thinking team that you will need to complement and challenge. You are the right person for this job if you are a creative problem solver with an intense curiosity and a drive for learning. You bring a passion for architectural and interior design, customer experience, and commitment to balancing the needs of both internal and external business stakeholders. You demonstrate the ability to efficiently drive multiple projects throughout all phases of design, permitting, and construction administration, as well as outstanding communication and partnership skills with multiple stakeholders. Location This role is hybrid, based in McLean, VA, New York, NY or Wilimington,DE where you will be expected to spend 3 days per week working in office and the remainder of the workweek working virtually. What you will do Oversee the end-to-end architectural design and documentation phases of new-build and renovation projects for our Capital One café and branch formats. Conduct site analysis, feasibility studies, and develop conceptual layouts to assess program fit. Guide external architects through due diligence investigations, site visits and code reviews. Adapt Capital One design standards to a variety of site conditions and base building typologies, local market and customer needs, and develop site-specific design solutions as required. Lead exterior and interior design by using sketches, 3D visualization and presentations skills to align with leadership and provide guidance to supporting architects. Manage architects of record to ensure high quality construction documents and consistent implementation of design standards, while maintaining key milestones throughout the course of the design, bid, and permitting project phases. Supervise design execution during Construction Administration, ensuring alignment with the design intent through oversight and reviewing key submittals. Apply creative problem-solving and critical thinking to create functional and aesthetically pleasing design solutions within budget constraints. Foster strong communication and partnership with cross-functional teams and senior leadership to effectively manage, and influence outcomes. Ability to work as a resourceful, creative, flexible, and resilient team member, delivering direct support for the development and delivery of Capital One cafes and branches. Demonstrate organizational agility to ada