Presales Consultant- MWS at TD SYNNEX in Mumbai

Job description

Job Purpose Working closely with the Sales Team, the Presales Consultant – MWS is responsible for providing presales technical support, solution consulting, and product demonstrations for Modern Workplace Solutions. The role involves understanding customer business requirements, identifying suitable technology solutions, and presenting tailored demonstrations and solution proposals to customers and business partners. The Presales Consultant will support the Sales Team in qualifying opportunities, developing technical solutions, expanding existing customer engagements, and driving customer adoption of MWS products and solutions. The role will also involve conducting technical proof of concepts (POCs), demonstrations, presentations, and technical validation activities to showcase the value and capabilities of supported products and solutions. Responsibilities Assist Account Managers and Product Managers in qualifying sales opportunities by providing technical expertise and solution recommendations for Modern Workplace Solutions. Provide presales technical support and deliver in-depth product demonstrations to customers, prospects, and business partners. Understand customer requirements and recommend appropriate solutions across endpoint devices, workplace productivity, collaboration, endpoint management, and security, based on the supported product portfolio. Conduct customer presentations, technical workshops, solution briefings, and demonstrations to highlight product features, benefits, and business value. Coordinate and manage technical proof of concepts (POCs), product evaluations, and solution validation activities. Support the development of technical proposals, solution designs, and responses to Requests for Proposals (RFPs) and Requests for Information (RFIs). Enable and train channel partners on MWS products, solutions, use cases, and key technical differentiators. Collaborate with Sales, vendors, distributors, and technical teams to develop customer-specific solutions and address technical queries. Support opportunity qualification through technical discovery, requirement gathering, and solution-fit assessments. Manage and coordinate demonstration equipment, POC assets, and other technical resources required for customer engagements. Stay updated on emerging workplace technologies, product enhancements, industry trends, and competitor offerings. Recommend relevant market content, technical presentations, and sales enablement materials to support business development. Participate in customer events, partner meets, conferences, exhibitions, and product launches as required. Perform other related duties as assigned. Knowledge, Skills and Experience Good understanding of Modern Workplace Solutions, including end-user computing, workplace productivity, collaboration, endpoint management, and endpoint security technologies. Familiarity with enterprise workplace solutions such as laptops, desktops, workstations, accessories, unified communications, and collaboration tools, depending on the supported portfolio. Knowledge of Microsoft 365, Microsoft Intune, Windows operating systems, endpoint deployment, device management, and identity and access management would be an advantage. Understanding of endpoint security, device compliance, data protection, and secure workplace practices. Ability to understand customer requirements and translate business needs into appropriate technical solutions. Experience in presales consulting, product demonstrations, technical presentations, POCs, or solution validation is preferred. Strong interpersonal, communication, and presentation skills, with the ability to explain complex technical concepts in simple business terms. Ability to troubleshoot technical issues and provide effective solutions during customer engagements. Strong customer-facing skills and the ability to build relationships with customers, partners, and internal stakeholders. Self-motivated, adaptable, and comfortable working i