Poison Information Intern at Vanderbilt Health in Nashville, TN

Job description

Discover Vanderbilt Health : With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region. Organization: Poison Center Team Job Summary: Answer phone calls from the general public to the Tennessee Poison Center and provide answers for select cases in an accurate and timely fashion with minimal guidance. The Poison Information Provider (Intern) will work under the direct supervision of a Certified Specialist in Poison Information (CSPI) at all times and be responsible to the Medical Director and the Managing Director of the Tennessee Poison Center (TPC). . Position Highlights The Poison Information Provider serves as an intern role. Must be actively enrolled in a school of nursing, school of pharmacy, or medical school in order to be considered. Must be able to work onsite at the Tennessee Poison Center a minimum of 25 hours/month. Flexible schedules available. Key Responsibilities Obtains critical information and provides accurate information regarding assessment and managing of non-toxic exposures, simple toxic exposures and information calls. Makes appropriate decisions based on triage information. Documents all information and exposure calls in Toxically. Documents an accurate question and answer for all information calls and/or history, symptoms, assessment, and recommendation or plan on all non-toxic exposure cases. The responsibilities listed are a general overview of the position and additional duties may be assigned. Technical Capabilities Drug Poisoning Assessments (Intermediate): Demonstrates mastery of drug poisoning assessments in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering poison assessments without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job. Call Center Problem Solving (Intermediate): Ability to maintain on going dialogue with customers in order to assess impact of problems thereby ensuring problems are addressed in relation to their severity and importance to the situation. Demonstrates ability to effectively determine difficult problems in a timely fashion, only after exhausting all possibilities for resolution within scope of responsibilities. Maintains appropriate documentation of the call. Records Management (Intermediate): Demonstrates mastery of Records Management in practical applications of a difficult nature. Able to determine when records become inactive and when the retention period begins such as the termination of a contract, or a date such as the beginning of a new fiscal or calendar year. Takes responsibility for the safekeeping and storage of the units information. Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings. These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South. Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical scie