People Operations Senior Associate at EcoVadis in Tokyo

Job description

Our Human Resources and Communication department strategically recruits, develops and supports our people to ensure EcoVadis has essential skills and talent, communicating key messaging to maintain alignment, which together enable improvement in companies’ sustainable business practices at a global scale. Your role and responsibilities will oversee local HR and Office Administration in the Japan office (around 55 employees): HR Strategy, Operations & Employee Experience  Work closely with the Regional HR Lead, based in Hong Kong, to localize and execute global HR strategies; and initiatives aligned with the company strategy, goals & priorities in order to attract and retain employees in Japan Manage end-to-end employee lifecycle processes, including onboarding, orientation, mobility, development, offboarding & etc., in cooperation with various teams and external service providers where appropriate Serve as a trusted advisor to local employees and managers, offering empathetic guidance, conflict resolution, and employee relations support.  Manage employees' disciplinary procedures and conduct employee relations counseling Partner with service providers to manage & handle HR administrative tasks & documents, including payroll & benefits administration Maintain and update local Rules of Employment, Article 36 Agreements (Saburoku Kyōtei), and other mandatory regulatory filings. AI Adoption & Continuous Improvement  Actively evaluate and adopt Generative AI (Gen-AI) tools and automated HR workflows to streamline routine administrative tasks and increase process efficiency Develop & update local HR policies & plans to enhance employee relations Analyze employee engagement survey results and feedback metrics to design local initiatives that nurture a positive, psychologically safe, and inclusive culture  Workplace Experience & Office Administration  Manage statutory Health and Safety requirements, including Health Committee meetings (Eisei Iinkai), annual employee health checks (Kenkō Shindan), stress checks, etc. Close cooperation with other teams or departments to provide HR Admin and Office administrative support to the office & the team Deploy global General Administration and Sustainability guidelines to maintain eco-friendly workplace practices in the local office  Act as one of the key point of contact with the co-working space operations team to ensure the Office and the Japan team have sufficient support  Coordinate office supply management, emergency response planning, visitor hosting to maintain an agile, safe, and collaborative work environment. 8+ years of progressive HR generalist operations experience in a multinational corporation in Japan Full-professional level in Japanese, and excellent command of both spoken and written English Holding a Sharoushi certification is highly advantageous Working knowledge in office management, health & safety management would be a plus Demonstrated enthusiasm for leveraging Gen-AI tools and modern HR Tech to automate workplace processes  Familiar with employment related Japanese labor regulations Knowledge in employee compensation and benefits administration Hands-on experience partnering with external payroll providers and Sharoushi (Labor & Social Security Attorney) firms.  Proven track record in handling complex employee relations, performance management, and disciplinary procedures with tact, confidentiality, and integrity  Flexible to meet the demands of internal clients, global HR projects and willing to go the extra mile Team Player / ability to collaborate with others & work in a team-oriented environment including cross-department cooperation Ability to work well in an international and multicultural environment - to create a culture of diversity, inclusivity, collaboration and teamwork   Location: Tokyo - hybrid  Start date: ASAP Contract of Employment - Full time In return for your expertise, we offer: Support wit