People Operations Partner at Kestra Medical Technologies in Kirkland, WA

Job description

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. The People Operations Partner serves as a trusted business partner to assigned functional teams, providing guidance and support across a broad range of People Operations initiatives. This role also leads designated HR competency areas and People Operations projects, acting as the primary resource and subject matter expert for assigned programs and processes. The People Operations Partner promotes a positive and compliant team member experience by ensuring team member relations and practices align with Kestra’s values, organizational objectives, and applicable employment laws. The People Operations Partner will earn trust through professionalism, confidentiality, sound judgment, and discretion; will remain calm and effective under pressure; navigate sensitive situations with diplomacy and tact; demonstrate resilience and adaptability through change; and bring empathy, patience, positivity, and a healthy sense of humor to their work. Reporting to the Director of People Operations, this position partners closely with leaders and cross-functional stakeholders and team members at all levels to deliver effective people strategies, programs, and solutions across the organization. ESSENTIAL DUTIES Act as a strategic business partner and generalist for assigned functional teams by providing team member relations support, coaching, and recommending tools & resources that assist the team in meeting their individual and functional goals while maintaining or increasing workplace engagement. Partner with leaders to provide guidance on talent management, organizational effectiveness, workforce planning, performance management, and team development. Manage team member relations matters, including team member concerns, workplace investigations, conflict resolution, and performance-related issues, providing guidance that promotes a positive team member experience while ensuring alignment to company values, and compliance with company policies and employment laws. Own designated HR competency areas and serve as the primary point of contact and subject matter expert, providing program oversight, guidance, process improvement, and strategic support to peer-people operations partners and to, leaders, management and team members across the organization. Serve as the project owner for designated People Operations projects and initiatives, driving progress, managing timelines, coordinating and engaging stakeholders, and ensuring successful outcomes. Evaluate and enhance assigned programs, processes, and resources by identifying opportunities for increased effectiveness, scalability, compliance, and team member experience. Support and collaborate on the projects and initiatives of the other People Operations Partners, as you support your assigned functional areas and the organization at large. Participate in, create and facilitate People Operations training in-person or virtually to all levels of team members. Support People Operations initiatives across multiple functional disciplines while effectively managing priorities and competing deadlines in a fast-paced environment. Serve as a trusted point of contact for team members, leaders, and external partners, providing timely and professional guidance and resolution of inquiries. Support the New Team Member Onboarding program through facilitation of onboarding sessions, delivery of presentations, and coordination of pre-employment and onboarding activities