Partnerships Manager at Valon in New York, NY

Job description

About the Company Valon is the leading AI platform for mortgage servicing, building the AI-native operating system for regulated finance. Before providing the system of record that powers the entire industry, we built and ran our own mortgage servicer on it. That gave us a real regulated environment to prove our technology could replace the mainframe systems servicers have used for decades. Carrington acquired that servicer and adopted ValonOS as its core platform, allowing us to focus entirely on scaling our SaaS platform. ValonOS is now on track to power 1 in 6 U.S. mortgages across major mortgage servicers like Newrez, Carrington, and ServiceMac. Every process on the platform is structured and programmable, enabling our AI agents to perform core servicing work, like handling payments, escrow, and homeowner questions, directly within the system's controls. We recently raised a $150 million Series D at a $2.3 billion valuation by new investor Ribbit Capital, with continued support from existing backer a16z, amongst others. Mission Own the partnership and client relationship strategy that turns Valon's enterprise wins into long-term, expanding relationships. This person builds and runs the partner ecosystem and the relationship playbook around Valon's strategic deals: aligning executive sponsors, coordinating across both organizations, and creating the repeatable processes that let enterprise relationships scale. About the role As a founding member of Valon's GTM team, you'll work side by side with our founding Strategic Account Executive and founding Sales Engineer from first conversation through close and into deployment. You'll lead the relationship layer of high-stakes, multi-stakeholder enterprise deals: mapping the buying committee, building trust with executive sponsors, securing the right partners and integrations, and making sure every commitment made in the sales cycle is carried through. It's a highly strategic, relationship-driven role that rewards judgment, follow-through, and the ability to build structure where none exists yet. Who you are An entrepreneurial partnerships or strategic-relationship professional who thrives in early-stage environments and is energized by building from the ground up. A track record of managing complex, high-value enterprise relationships where trust, timing, and execution matter as much as the contract. A strong relationship-builder who earns credibility with stakeholders at every level, from operators to the C-suite, and builds consensus across large organizations. A genuine partner to Sales and Sales Engineering who takes ownership of revenue goals and the role you play in hitting them. Able to quickly grasp complex technical and regulatory concepts and communicate them clearly to diverse audiences. A self-starter with excellent organizational skills, sound judgment under pressure, and relentless follow-through. A systems builder who turns one-off wins into documented, repeatable processes. Responsibilities Partner with our Strategic AE, Sales Engineer, and executives from early discovery through close and into implementation, owning the relationship strategy for each strategic account. Map stakeholders and buying committees (executive, operations, technical, legal, security, procurement, compliance) and build multi-threaded relationships across each account. Develop and run account and partnership plans: executive sponsor alignment, mutual success plans, joint milestones, and risk tracking across 6-12 month enterprise cycles. Identify, evaluate, and build strategic partnerships (technology, data, and service providers, industry associations, and channel partners) that accelerate deals and extend Valon's reach in the mortgage ecosystem. Serve as the connective tissue between Sales, Sales Engineering, Product, Implementation, and Legal to keep complex deals moving, and keep customers moving after signature. Run executive touchpoints, steering committees, and business reviews with e